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Field Technical Service Engineer (m/f/d)

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Cytiva

2024-11-08 13:33:19

Job location Köppelmühle, Bavaria, Germany

Job type: fulltime

Job industry: Call Centre / CustomerService

Job description

Technischer Support - T3

Bring more to life.

Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?

At Cytiva, one of Danaher's 15+ operating companies, our work saves lives-and we're all united by a shared commitment to innovate for tangible impact.

You'll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher's system of continuous improvement, you help turn ideas into impact - innovating at the speed of life.

Working at Cytiva means being at the forefront of providing new solutions to transform human health. Our incredible customers undertake life-saving activities ranging from fundamental biological research to developing innovative vaccines, new medicines, and cell and gene therapies.

At Cytiva you will be able to continuously improve yourself and us - working on challenges that truly matter with people that care for each other, our customers, and their patients. Take your next step to an altogether life-changing career.

Learn about the Danaher Business System which makes everything possible.

The Field Technical Service Engineer (m/f/d) is responsible for conducting service, repair and/or installation of products or IT solutions at customer site, including electrical and mechanical testing, diagnoses of system failures within an assigned territory.

This position reports to the Area Service Manager and is part of the Cytiva Service Team located in Germany South working remotely to cover Service Task in Germany South / Munich Area . At Cytiva, our vision is, to advance future therapeutics from discovery to delivery.

What you will do:

  • Independently perform installations, maintenance, and repairs on our standard and customized systems, including chromatography, protein & cell therapy systems as well as filter integrity testers, after receiving appropriate training
  • Proactively plan and execute customer visits as part of service contracts, projects, and maintenance blocks, establishing long-term and trusted customer relationships, with timely document customer visits and services
  • Support sales account managers and sales specialists, actively assisting with service product sales and collaborate with internal partners to generate new equipment leads and support growth initiatives

Who you are:

  • You have successfully completed electrical engineering education or hold a Bachelor's degree in an engineering discipline or Technical Assistant (MTA, CTA, LTA) or equivalent
  • You bring 2+ years of experience in field service and hold a valid driver's license
  • You are fluent in both spoken and written German and English, with a genuine passion for working in a multicultural environment

It would be a plus if you also possess previous experience in:

  • You possess strong technical-analytical skills and problem-solving abilities
  • Basic knowledge of chromatography or similar technologies is advantageous.
  • Work experience under GLP / GMP conditions

Cytiva, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it's a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at Danaher Benefits Info .

At Cytiva we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Cytiva can provide.

Join our winning team today. Together, we'll accelerate the real-life impact of tomorrow's science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.

For more information, visit .

At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

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