Branch Administrator - Ballymena

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Job description

Join this leading banking organisation as their next branch administrator

Come and work for a leading bank, working across Ireland and Northern Ireland.
This role is a temporary role, based in Ballymena, offering you the opportunity to become a permanent member of staff after 12 months.

Your new role
Do you have excellent customer service skills? Are you interested in working as part of a dynamic team? This could be th right role for you!
In this role, you will be responsible for the following:

Greet all customers who enter the branch

Processing payments and withdrawals, working within the cash desk, lodgements and general day-to-day banking errands.

Help customers to set up and maintain accounts

Deal with calls, emails, and face-to-face enquiries

Promote financial products and services to customers.

Guide customers to the correct colleague in regard to their financial queries.

Help customers with the use of IT systems to update account details

General administration tasks

What you'll need to succeed
In order to be considered for this role, you will have the following:

Evidence of excellent customer relationship skills, ability to engage with customers

Is passionate about delivering the best possible experience to our customers.

Works co-operatively with others across the organisation to achieve shared objectives

Fulfils customer requests, resolves problems, and responds to customers' questions through multiple channels.

What you'll get in return

• Excellent hourly rate
• Career progression opportunities
• Central Ballymena location

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
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