Customer Service Administrator - Mallusk

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Job description

A customer service administrator is required to join a UK firm in Mallusk - up to 4 positions available!

Your new company
This organisation is a private sector organisation that is based in Mallusk that operates across Northern Ireland.

Your new role
This role is based in Mallusk 5 days per week. The working hours are 7:30am-5pm. This role will be temporary for 12 weeks, with the view of it being made permanent after your probation period. In this role you will be responsible for the following:

• Delivering excellent customer service both via the telephone and face-to-face
• Manage the company booking system
• Responding to customer queries via the company website
• Manage customer enquiry right through to the sale stage
• Build long-lasting relationships with customers
• Adhoc administrative duties
  
  

What you'll need to succeed
In order to be considered for this role, you will have the following:

• Previous customer experience - either in an office, retail or hospitality setting
• Excellent communication skills
• Ability to think on your feet and solve problems
• Proficient in use of MS Office functions
• Attention to detail
  
  

What you'll get in return
In return, you will receive the following:

• A permanent role after 12 weeks, paying over £26000
• Internal progression opportunities
• Generous employer pension contributions
• Gym, leisure and hospitality discount

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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