Technical Support Officer

---

Job description

Technical Support Officer - Local Planning Authority
Location: Bedfordshire (Flexible Working Available)
Sector: Local Government
Type: Full-time, Permanent
Salary: £24,000 - £30,000 (dependent on experience) + Benefits

Are you a detail-oriented and organised professional looking to support a dynamic planning team? Join a Local Planning Authority in Bedfordshire as a Technical Support Officer, where you'll be a key part of a close-knit team of six, ensuring the smooth running of planning processes and providing essential technical assistance.

About the Role
As a Technical Support Officer, you will work closely with our Planning Officers, providing administrative and technical support on planning applications and appeals. You'll be part of a collaborative team, helping to ensure compliance with planning regulations and delivering excellent service to residents, developers, and stakeholders.

Key Responsibilities:
Manage and maintain the planning application system, ensuring accurate data entry and record-keeping.
Validate planning applications and liaise with applicants to resolve technical issues.
Provide advice and guidance to the public, applicants, and other stakeholders on planning processes and requirements.
Assist Planning Officers by preparing reports, plans, and consultation letters.
Monitor application progress and deadlines, ensuring timely responses and compliance with statutory targets.
Support the team with administrative duties such as organising meetings, filing, and responding to enquiries.
Collaborate with the team to improve processes and support digital transformation efforts within the department.

About You

Experience: Previous experience in a planning, technical, or administrative support role is desirable.
Skills: Strong IT skills, including experience with planning software and Microsoft Office. Excellent organisational and communication skills, with a keen eye for detail.
Knowledge: A basic understanding of the UK planning system and local authority procedures is an advantage but not essential.
Personal Attributes: A team player who is proactive, adaptable, and able to manage multiple tasks in a fast-paced environment.

Why Join?
Be part of a supportive, friendly team of six, with opportunities for professional development and training.
Benefit from flexible working options, including hybrid working arrangements, allowing you to balance office-based and remote work.
Competitive salary with a benefits package including local government pension, annual leave, and access to training resources.
Work in a varied and rewarding role that supports the planning and development of your local area.

Apply now by submitting your resume and a cover letter outlining your relevant experience and interest in the position.

To avoid missing out please apply today with a copy of your CV then call Tullula Farrell on (phone number removed).

If you are a Town Planner who is interested in job opportunities, but this role is not of interest, please still apply then we can consider you for other positions.

Job Reference: 53490

<!– job description page –>