Membership Executive

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Job description

A leading leisure, sports, hospitality and entertainment brand is looking for a Membership Executive.

Supporting multiple Membership teams, this role will offer administrative and co-ordinate support to teams that ensure Member experience is the best that it possibly can be.

In this role, there will be a variety of tasks. You could be liaising with operations and customer services teams about bookings and requirements, you could be fielding customer queries, on the phone and in person, you could be assisting in putting together marketing campaigns, undertaking ticketing projects, supporting marketing initiatives, managing data-bases, compiling reports, raising purchase orders, investigating queries and so much more.

This is a varied and interesting role that could offer someone a brilliant opportunity to develop their career further in Membership longer term.

To apply to the role, you should have experience in administrative roles that have required you to manage a varied workload and use a variety of systems MS Word, Excel, PowerPoint and databases should be clearly evidenced in your cv. Ideally you will have some Membership support based experience, and from a perfect world that could come from prestigious venues, events or organisations.

You should have supported teams that deliver sales and experiences to customers this could be sales teams, account management teams, membership teams etc. You should have high levels of attention to detail and be highly PC literate, coupled with excellent communication and relationship building skills.

The business can support development. Therefore, if you are looking for a stepping stone into more senior Membership roles, this could be an excellent fit. It should be noted that this role is ideally delivered from the office, in line with what the teams that the role supports prefer to do in terms of work pattern. Hybrid working is available, but it is our expectation that the employer will prefer to hire somebody who will want to in the building with the rest of the team.

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