Internal Account Manager

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Job description

Are you ready to elevate your career in a thriving and inclusive environment? Our client, a fast-growing leader in the unified communications and collaboration solutions sector, is seeking a dedicated Internal Account Manager. This role offers the chance to join a dynamic team, driving growth and customer satisfaction within a key position in their organisation.

Key Responsibilities:
- Sales Generation: Achieve monthly sales targets through outbound calls, upselling, cross-selling, and nurturing key customer relationships.
- Account Management: Oversee customer portfolios, ensuring retention and growth by processing orders, resolving issues, and delivering exceptional customer support.
- Relationship Building: Maintain robust relationships with customers, ensuring satisfaction and identifying potential for growth within their accounts.
- Collaboration: Support the external sales team, provide sales forecasts, and manage pipelines to enhance business development opportunities.
- Performance Monitoring: Meet defined KPIs such as outbound call targets, service attachment rates, and dormant account reactivation.

Key Requirements:
- Proven experience in a customer-facing role, ideally in sales or account management within the technology or IT distribution sector.
- Strong communication and relationship-building skills, with the ability to manage multiple customer accounts effectively.
- Proficiency with CRM systems and order processing software.
- Ability to work both independently and collaboratively within a team.
- Knowledge or experience in the AV/UC distribution space would be highly desirable.

In Return, You Will Receive:
- A competitive salary and commission structure.
- Excellent company benefits, including private medical insurance, gym membership discounts, and more.
- A vibrant, collaborative working environment with a focus on personal and professional development.

This role is perfect for someone with a passion for sales and customer relationship management, looking to advance their career in a leading company. Submit your CV now to explore this exciting role further and become part of a team that values diversity and inclusivity in all aspects of the business.

Interested candidates are encouraged to apply promptly.

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