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Internal Sales Support Representative

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Blue Moon Recruitment

2024-11-05 10:30:55

Job location Birmingham City, Birmingham, United Kingdom

Job type: fulltime

Job industry: Sales & Marketing

Job description

THE COMPANY

Brand Energy & Infrastructure Services offer global access, specialised services & forming and shoring solutions for industrial, commercial & infrastructure markets.

THE ROLE

We are actively searching for a talented Internal Sales Support Representative based out of the Birmingham office.

KEY RESULT AREAS

  • Communicating with customers
  • Making outbound calls to potential customers
  • Following up on leads
  • Understanding customers' needs and identifying sales opportunities
  • Answering potential customers' questions and sending additional information via email
  • Keeping up with product and service information and updates
  • Locating new sales opportunities through tactics like cold-calling and attending trade shows
  • Negotiating sales terms and providing product demonstrations
  • Issuing refunds or processing complaints
  • Following up with customers to guarantee their satisfaction

KEY RESPONSIBILITIES

  • Verify project specific details utilising diverse data sources to identify potential customers or projects specific to the Market Sector.
  • Take a proactive approach to reaching out to potential clients utilising cold calling, emails, LinkedIn etc.
  • Assist in developing a market plan for local customers and update monthly sales report metrics.
  • Assist with reporting, dashboards, and data analysis for monthly reporting.
  • Support lead-to-opportunity initiatives.
  • Conduct research to stay informed and ahead of market trends, new projects, emerging markets an proactively keep the sales / national accounts teams informed of developments in the specific market sectors.
  • Assist the regional sales leaders with monthly Salesforce reporting, dashboards etc.
  • Filter and distribute leads to respective Managers / Estimators / National Accounts Managers.
  • Proactively utilise all available databases to target companies / contacts for transactional customers.

KEY REQUIREMENTS / EXPERIENCE

  • A proven track record working within an Internal Sales, Account Management, Telesales role.
  • Excellent communication and organisational skills.
  • Pro-active and forward thinking.

Inform a friend!

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