Senior Support Manager

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Job description

Shaw Trust promotes team spirit, inclusiveness and it is an organisation where everybody is somebody. I am proud to be part of this great organisation."

At Shaw Trust we believe everyone has the right to live a decent and dignified life and an opportunity for rewarding work. We are a social purpose organisation challenging inequality and breaking down barriers to enable social mobility.

For us being part of the solution is about creating the conditions for this to happen, advocating and delivering services that make a real difference. Working in partnership not competition, we are part of an eco-system of purpose-led organisations, striving for a fairer, more equal society centred on opportunity for all.

Purpose

The role of Senior Support Manager requires an engaging, empathetic and motivating individual, able to support people with complex barriers to move into sustainable employment.

Our Senior Support Managers understand their communities and the wide range of services available within them. Brokering routes into existing services and liaising regularly with health professionals, partner organisations and employers in the local community, Senior Support Managers are focused on ensuring every participants' journey into sustainable employment is as smooth and well-coordinated as possible.

Senior Support Managers are able to quickly build rapport with participants and proactively source job opportunities with appropriate employers through reverse marketing. They will maintain supportive relationships with both participant and employer once employment begins.

Essential:

You will have:

• Strong track record of successfully working to targets
• Experience in successfully managing and progressing a caseload of participants to meet their agreed goals and ambitions
• Experience of working with external stakeholders to jointly support participant progression, including employers, local authorities, health services and voluntary sector organisations
• Understanding of employer expectations and accessing career opportunities
• Excellent interpersonal, communication and presentation skills.

Download the Job Description for full details.

Location:

Birmingham

Employee Benefits

As an employee of Shaw Trust as well as positively impacting people's lives, you will have access to the following benefits:

• 25 days annual leave per year (plus bank holidays), with incremental increases post 3 years' service up to 28 days, and the option to purchase additional holiday
• 2 days paid volunteering leave each year
• An enhanced pension scheme after 6 months
• Life Assurance at 3 times your annual salary rate
• Access to a suite of learning and development opportunities including paid for apprenticeship and masters' levels qualifications, and management development programmes
• Opportunities to connect with our employee diversity networks (LGBTQ+ Support Network, Racial Equality Network, Disability Equality Network, Women's Network)
• Health and Wellbeing initiatives including internal support, employee assistance programme and health cash plan

Join a diverse and inclusive organisation

Shaw Trust is committed to creating a diverse and inclusive working environment, where every employee, regardless of their background or lived experience, feels that they belong and can progress in their career.

In addition;

• We are proud to be certified as an employer who meets the National Equality Standard, the accepted standard for inclusiveness in business across the UK.
• We are Disability Confident Leaders, support the guaranteed interview scheme and use of the government's Access to Work scheme."
• Living our values, we are keen to reflect the diversity of UK society at every level within our organisation.

We welcome applications from all sections of the community including from people with lived experience and/or knowledge of disability or social exclusion.

If you have accessibility requirements and/or would like further information about the role, please contact:" (url removed)

Shaw Trust reserve the right to close this vacancy early if sufficient applications are received.

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