Field Service Engineer

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Job description

Join a reputable business who have a number of awards, most recently been named as an Award winner (Gold Award) in MoD Defence Employer Recognition Scheme!

Join a team at an exciting time, with the opportunity to influence and shape the product!

Job Description

The Support Engineering function provides effective support for the products developed. They are responsible for testing and providing technical troubleshooting during development, which includes creating product support plans to provide maintenance, obsolescence resolution and the continuation of manufacture and assembly. It is responsible for logistic predictions and customer support in the field.

A professional at this grade possesses knowledge for specific fields and performs structured work assignments. Uses established procedures to solve problems by making judgments and gets work done with quality under moderate supervision. Has limited discretion to vary from established procedures.

A Field Service Engineer is required to assume a customer facing role leading Trials, installation and support activities across a number of major UK and Foreign Military programs.

Key responsibilities:

You'll be leading equipment activities, including; pre-installation surveys, equipment installations & removals and defect rectification work.

• Oversight and management of equipment fitting activities including close liaison/conflict management with staff and externally contracted companies.

• Conduct of System setting to work/commissioning.

• Presentation of equipment for Installation inspections, Harbour Acceptance, and Sea Acceptance trials

• Planning and execution of sea going and land based trials

• Carrying out an Annual Maintenance/Health checks

• Support defect investigation and rectification on equipment both in the UK and overseas.

• Producing engineering reports

Decision Making

Must possess solid decision making skills as often, decisions taken 'on the ground' may impact financially on the business.

Communication & Contacts

- Providing detailed written technical reports for both internal and external customers.

- Providing technical advice to both internal and external customers

Equipment

S2170 - SSTD, S2150 - Hull Mounted Sonar, Multi Influence Underwater Systems, Electro Optical Surveillance Systems, Platform Data Management systems.

Qualifications & Experience

• Technically educated to HNC/HND or higher in an Electronics, Electrical or Electro-mechanical Engineering discipline

• Installation/ commission experience of Naval systems.

• Experience of the formal acceptance of Naval systems and/or Naval systems experience/ background will be a distinct advantage.

• Fault diagnosis and rectification of Naval systems.

• Experienced and competent in a broad range of Engineering skills

• Proficient in the use of Microsoft Office tools

• Defence industry experiance

• Full UK Driving Licence

Personal Qualities

• Articulate with excellent verbal and written communication skills to interface effectively with customers, sub-contractors and engineering design team

• Innovative, flexible and versatile

• Physically fit and comfortable in the marine environment

• Self-reliant and self-motivated with the ability to motivate and inspire others

Working Conditions

• Regular travel within UK and Overseas

• Able to work in confined spaces

• Able to work in both extreme hot/humid climates and cold weather environments.

• Willing to work away from home for periods up to 4 weeks.

Please reach out to me if you wish to discuss further on this great opportunity!

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