Telephone Sales Agent

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Job description

Calling all pet lovers, and horse lovers

Would you like to speak to like minded pet owners who are keen on looking after their animals, then this is the role for you with great earning potential.

Job Title: Outbound Telesales Executive

Location, Aylesbury, HP21 - Onsite parking, next to Aylesbury Station - HYBRID WORKING AVAILABLE

Only need to be in the office on a Wednesday!

Start Date Monday 25 November

Salary: £22500 - £24000 per annum depending on experience OTE - 28K-30K

9-5pm - 10am-6pm Monday - Friday

Telesales Agents needed:

The Business:

Our client administers a range of pet insurance policies including those on behalf of The Kennel Club and other affinity partners, providing peace of mind for owners and the best possible care and protection for their pet.

The Role of a Telesales Agent

To respond appropriately to all customer enquiries

Main Responsibilities & Duties of Telesales Agent

20% Inbound calls - 80% Outbound calls

• Dealing with inbound calls from customers to assist and provide quotations and policies for various insurance products efficiently, professionally and at all times

• Make outbound calls to offer insurance quotations to exsisting customers and other warm leads

• Make accurate, rapid cost calculations and providing customers with quotations.

• Identify customers needs highlighting products features and benefits of policies

• Maintain customer records and take telephone payments in compliance with security protocols

Regualary achieve sales, service targets

Key Skills & Attributes:

• Effective questioning and listening skills.

• Good organisational and interpersonal skills.

• Ability to work under pressure and to tight deadlines.

• Computer literate (MS Office) with keyboard skills.

• Precise comprehension and ability to communicate clearly in both verbal and written form.

• Ability to work to agreed performance targets.

• Ability to work independently and as part of a tea

To apply please contact Kylie Ross (phone number removed) or email - (url removed) for a informal conversation

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