Receptionist

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Job description

Temporary Receptionist opportunity in Milton Keynes

Your new company
Hays is working with a leading healthcare organisation looking for a reception/administrator to join their dynamic and friendly team.

Your new role
You will be the first point of contact for visitors. Your responsibilities will include:

• Greeting and welcoming customers, supporting their journey throughout the centre, and ensuring a thorough checkout.
• Answering, screening, and forwarding incoming customer queries via phone calls, and proactively managing the local mailbox and emails.
• Proactively maintaining a well-presented reception and waiting areas.
• Ensuring customer reports are dispatched from centres within the desired time frame, including effective management of abnormal results.
• Ensuring all customer details are correct, customers are arrived, appointments booked, changed, and rescheduled on EXACT/BOSS/Meddbase.
• Processing payments, invoices, added charges, and credit notes upon customer departure.
• Organising yourself to ensure a quick turnaround of documents, working in date order and prioritising to meet deadlines.
• Handling post - collecting, opening, date stamping, distributing incoming post, and posting outgoing post.
• Generating letters as required by the business.
• Monitoring stocks and ordering goods when required.
• Playing an active part in ensuring well-presented facilities through pro-activity and effective escalation as and when required.
• This role requires shift work, including one Saturday a month.

What you'll need to succeed
To be successful in this role, you should have excellent communication and organisational skills, a friendly and professional demeanour, and the ability to multitask in a fast-paced environment. Previous experience in a similar role and proficiency with office software are highly desirable.

What you'll get in return

• 3-month temporary role with potential for extension
  
• £12 hourly
  
• On-site parking
  
• The opportunity to work in a supportive and collaborative team
  

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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