Credit Controller

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Job description

Credit Controller

Salary: £22,200 - £26,400 + Excellent Benefits

Location: Cambridge, Hybrid

Contract: Permanent, Full time (35 hours per week)

Do you thrive on managing complex, high-value portfolios and driving cash flow for global businesses? Apply today and join a team that values your expertise!

We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge.

Role Overview

We are seeking a skilled Credit Controller to join our team in Cambridge, responsible for managing a global debt portfolio of up to £44m across 3,000 accounts. You'll play a critical role in overseeing complex international accounts, contributing to a global revenue stream of over £500m. This position offers the opportunity to engage in high-level decision-making while maintaining our outstanding record of minimal bad debt.

About The Role

This role demands advanced credit control expertise and the ability to navigate complex financial environments. You'll manage a diverse, high-value portfolio spanning multiple countries and industries, applying innovative strategies to optimize cash flow.

Working closely with internal teams and external stakeholders, you'll handle credit checks, analyse financial data, and ensure compliance with legal, audit, and credit insurance requirements.

Other key accountabilities will be, but not limited to:

• Prepare and maintain monthly aged debtor/credit reports in line with deadlines.
• Follow up on unpaid invoices via phone and email.
• Address and resolve internal and external queries promptly.
• Keep detailed, up-to-date notes on customer accounts.
• Send invoices and statements upon customer request.

Success in this role hinges on your capacity to manage complexity while driving results and mitigating financial risks.

About You

• With proven experience in international credit control, you excel in managing complex portfolios with high financial stakes.
• You have a strong technical background, including SAP expertise and intermediate Excel skills, and thrive in intricate global environments where attention to detail and strategic thinking are essential.
• Studying for or qualified with CICM is a plus. Strong Maths and English qualifications, you will possess a confident telephone manner and understand the customer needs.
• A positive influence on the team and the wider business, you will have an attention to detail and willingness to learn.

If you would like to know more about this opportunity and what will make you successful, please see the full job description attached to the bottom of this vacancy on our careers site.

Rewards and benefits

We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible rewards package, featuring family-friendly and planet-friendly benefits including:

• 28 days annual leave plus bank holidays
• Private medical and Permanent Health Insurance
• Discretionary annual bonus
• Group personal pension scheme
• Life assurance up to 4 x annual salary
• Green travel schemes

We are a hybrid working organisation, and we offer a range of flexible working options from day one. We expect most hybrid-working colleagues to spend 40-60% of their time at their dedicated office or location. We will also consider other work arrangements if you wish to work more flexibly or require adjustments due to a disability.

Ready to pursue your potential? Apply now.

We review applications on an ongoing basis, with a closing date for all applications being 22nd September 2024. We will interview suitable candidates as and when they apply, so please do not delay putting your application in.

We reserve the right to close the campaign early once we have received sufficient applications for the role.

Please note, Cambridge University Press & Assessment is unable to issue sponsorship under the Skilled Worker Visa route for this role as it does not meet the minimum skill requirements.

Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry.

Why join us

Joining us is your opportunity to pursue potential. You'll belong to a collaborative team that's exploring new and better ways to serve students, teachers and researchers across the globe for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration.

Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where everyone has a voice, and where we learn continuously to improve together. Ensuring that everyone feels they belong is essential to who we are, and to the contribution we make to society and our planet.

We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities.

Credit Controller

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