Showroom Manager

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Job description

Jewson, a leading building materials distributor in Northern Europe, is on the hunt for a Showroom Manager who's as passionate about great service as we are.

We provide a fulfilling and enjoyable work environment with ample opportunities for career growth, along with a competitive salary, staff discount, life assurance, and 33 days of holiday (inclusive of bank holidays).

Hours - 7 - 4.30 Monday to Friday and every other Saturday morning 8-12

Key Responsibilities

• Maximise customer interactions to support the achievement of sales and profit targets through upselling and cross-selling relevant products, offering specific product advice.

• Manage the team to deliver an excellent customer experience and work towards Showroom sales and profit targets.

• Build strong, effective relationships with customers and suppliers, managing feedback accordingly and realising the full potential of all customer interactions.

• Place customer orders with suppliers and advise customers of anticipated delivery dates, scheduling delivery dates to meet customer needs and arranging appropriate transport.

• Advise customers of trading terms and conditions relating to customer accounts as required.

• Ensure all customer orders are fulfilled in a timely fashion, continuously aiming to improve customer experience, and supporting all Company initiatives.

• Visit customers on site to ensure all measurements are accurate, and that everything they need is covered.

What's in it for you?

• Retirement Savings Plan (Pension) - with Legal & General

• Life Assurance - From your first day of employment with us you are automatically covered for a lump-sum death in service benefit of 2 x your basic salary. However, if you join the STARK Building Materials Retirement Savings Plan (including if you are automatically enrolled) and contribute a minimum of 4% of your Pensionable Earnings, your lump sum death in service benefit will be increased to 4 x your Pensionable Earnings.

• WorkPerks - A platform home to hundreds of all your favourite high street and online discounts via the provider Reward Gateway

• Aviva Digicare+ Workplace App (Access to a digital GP, second medical opinions, Mental Health consultation, bereavement service, nutritional consultation)

• Voluntary company benefits such as Car Salary Sacrifice scheme with VWFS, Cycle2Work, Benenden Healthcare, Critical Illness Cover

• Employee Discount

• Refer a Friend scheme

• Wellbeing Centre via WorkPerks

• New Reward and Recognition programme - launching soon!

Required Skills and Experience

• Previous experience of working in a Kitchen/Bathroom Showroom, including experience with kitchen/bathroom design, will be essential for this role.

• Experience of generating sales within a dedicated retail showroom or other relevant sales environment.

• Knowledge of CAD design and design software would be beneficial.

• Excellent customer service skills with proactive, flexible, and enthusiastic attitude.

• Relevant market and product knowledge.

• A valid driving licence.

About us

At Jewson, we're proud to be part of STARK Building Materials UK and dedicated to providing top-quality products and exceptional service to our customers. We're a friendly and collaborative team, passionate about what we do and committed to doing it well.

If you're ready to take your career to the next level and join a team that is dedicated to providing great service, we want to hear from you. Apply today!

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