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Customer Service Representative

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Teleios Recruitment 25700.00 British Pound . GBP Per annum

2024-11-07 03:31:46

Job location Ashbourne, Derbyshire, United Kingdom

Job type: fulltime

Job industry: Manufacturing Operations

Job description

Title: Customer Service Representative

Location: Ashbourne

Salary: from 27,500PA + 4% bonus

As a Customer Service Representative you will be responsible for a group of assigned clients and your goal will be to help safeguard our revenue and retain clients. Reporting to the Customer Service Manager, you will be working in a fast-paced environment responsible for processing customer's orders in a timely and professional manner.

Brief overview of duties:

  • Communicate with customers, providing excellent service
  • Process customer orders in and resolving order issues
  • Administration duties
  • Data Entry
  • Telephone Duties
  • Daily reporting
  • Dealing with external custom and suppliers

About You :

  • Experienced in working in a similar role and manufacturing background.
  • You will be highly motivated, self-disciplined and adaptable individual with excellent organisational and communication skills.
  • Competent in all Microsoft Office products; Word, Excel, and PowerPoint
  • Experience with CRM systems & practices
  • Ability to communicate at all levels
  • Excellent time management
  • Works well under pressure and flexible in working hours for seasonal peaks.

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