Business and HR Administrator

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Job description

Do you want .

To work flexibly - at our office in the East Devon countryside, or hybrid with some work from home? We can vary the hours/days to suit by agreement.

To support our brilliant 80 professional clients across England and Wales?

Have plenty of training and development opportunities as we grow our HR, employment and leadership training business?

Work with - and learn from - colleagues and our experienced associates and lawyers?

To master our impressive tech including Breathe HR?

If you have experience in business admin and this is the time to take your career forward, please get in touch.

Job Description

Job Title:

Business and HR Administrator

Full time 37.5 hours per week. Will consider part time or job share.

Location:

Buckerell, Nr. Honiton plus option for hybrid/working from home.

Reporting Relationships:

Reporting to the Senior HR Advisor and Director

Job Purpose:

Helping us support our 80 clients across the Southwest, Wales and Southern England.

Role will involve training on our administration and accounts systems, web-based and email marketing, employment documents and HR practice, Breathe HR, the digital management system.

Perspective HR works with a wide range of professionals, manufacturers, service industries and charities across the UK and this is an opportunity to develop a career with a rapidly growing company.

The company provides a comprehensive range of HR and employment support to its clients and utilises a range of software and business systems to drive efficiency.

This role will provide experience and training in all aspects of business administration, accounts and digital and face to face marketing. There is the potential to be trained to deal with HR queries.

Perspective HR also offers training on employment and leadership.

Main Responsibilities:

Call handling from clients.

Managing the client relationship in terms of systems, billing etc.

Supporting HR clients with the production of employment documents.

Referring queries to our team of advisors (this role to develop following training).

Liaison with employment lawyers and associate advisors.

Upkeep of customer CRM function.

Managing website and email marketing system.

Management and promotion of the Breathe HR management system.

Use of Xero accounts package, creating invoices and credit control function.

Attending networking events to represent the company.

Organisation and promotion of HR and Leadership training courses and events.

Person Specification

Education:

Study to A Level, high standard of maths and English.

Qualifications:

Business Admin or HR admin desirable - not essential, we will train you.

Experience:

Ideally business admin/customer service role. Experience of HR processes is an advantage.

Knowledge/Skills:

Communication skills

Customer service

High standard of English

Personal organisation and time management

Ability to use IT and software packages, including Microsoft Office 365

Digital marketing and social media

Problem solving skills

Work-Related Attributes, Qualities, Competencies:

Integrity

Resilience

Openness to learning new skills

Confidence to communicate with a range of professionals, advisors and clients

Planning and organising skills

Ability to work on own initiative

Outstanding customer service

Ability to spot opportunities and develop a business

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