Deputy Manager

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Job description

Deputy Manager

At Black Swan Care Group, we are currently looking for a deputy manager to work in one of our residential care facilities, The Lodge on a full time, 48 hour permanent contract, £14.00 per hour.

The Lodge is located on Kirby Road in Walton-on-the-Naze, with 36 rooms, providing support for residents, including those living with Dementia. The home is proud to have been recognised as one of the Top 20 care homes in the East of England in the 2024

Black Swan Care Group have become a Real Living Wage employer! Our other benefits include:

• Ability to access your wages throughout the month via Wagestream!
• Refer a friend bonus scheme (£200 per placement.)
• Paid annual leave 28 days per year. (Based on hours / pro rata.) and enhanced pay for working Christmas and Boxing Day & Bank Holidays.
• Fully paid induction and training programme, and excellent on-going training from day one and throughout your career (Mandatory and specialised.)
• Progression with internal promotions available across the group and excellent apprenticeship schemes.
• Employee Care line with our confidential telephone counselling, 24 hours a day, 365 days a year.
• Paid breaks and free meals.
• DBS costs paid for by the company and pension scheme.
• Blue light card.
• Free health and wellbeing service- 24/7 access to online GP's, second medical opinion, mental health support, nutrition plans, fitness programme and online health check.

Responsibilities of a Deputy Manager:

• Investigate complaints, take appropriate action, and report to the Manager an undertake on-call duties. Take responsibility to secure and sustain the home for the residents and maintain high standards of professional practice. Ensure all financial invoices are paid.
• Ensure the home is meeting personal care needs of residents, and the emotional, spiritual, physical, medical, and material needs of the residents are recognised, assessed, and met.
• Make or contribute to the assessment of need of each resident in conjunction with the resident and provide health care arrangements. Ensure that each resident receives a Service Users Guide.
• Support recruitment tasks, dealing with appointments, and ensure that adequate staffing levels are maintained and assist Management to ensure there is good communication with/between staff and arrange staff meetings. Ensure that effective induction, supervision, and assessment of staff is carried out and that training needs are identified and met and ensure that all statutory requirements are met in respect of fire safety, environmental health and health and safety at work.

Requirements of a Deputy Manager:

• Positive, can do attitude and caring nature
• Weekend and evening availability
• Team player
• Forward thinking
• Previous experience would be beneficial, however training will be provided for the successful candidate
• Valid NVQ Level 2 or above in Health and Social Care

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