IT Support Specialist

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Job description

Job Title: IT Support Specialist
Location: Tewkesbury, Gloucestershire
Compensation: 38,300 + Benefits
Role Type: Full time / Permanent
Role ID: SF59120

At Babcock we're working to create a safe and secure world, together, and if you join us, you can play your part as a IT Support Specialist at our Ashchurch, Gloucestershire site.

The role
As a IT Support Specialist you'll have a role that's out of the ordinary. You will help enhance an existing busy team, bringing continuous professionalism and knowledge to the service provided to our customers.

Day-to-day, you'll provide first and second line support for bespoke and niche systems, including incident management, system commissioning, technical advice and asset and system management.

Main responsibilities

• Responding to helpdesk queries
• Troubleshooting Basic Issues
• Guiding users
• Performing System Maintenance
• Testing and Deployment

This role is full time, 37 hours per week and is based on site at our Ashchurch, Gloucestershire site.

Essential experience of the IT Support Specialist

• Linux administration
• Virtualisation management (VMWare)
• Windows Administration
• Proven Experience working in 1st and 2nd line Support

We value difference and don't have a fixed idea when it comes to background or education, provided you can show the required level of experience and/or willingness to learn then we would like to hear from you.

Security Clearance
The successful candidate must be a sole UK national who is able to achieve and maintain Developed Vetting (DV) security clearance for this role.

Many of the positions within our company are subject to national security clearance and Trade Control restrictions. This means that your eligibility for certain roles may be affected by your place of birth, nationality, current or former citizenship, and any residency you hold or have held.

What we offer

• Generous holiday allowance
• Matched contribution pension scheme, with life assurance
• Employee share scheme
• Employee shopping savings portal
• Payment of Professional Fees
• Reservists in the armed forces receive 10-days special paid leave
• Holiday Trading is a benefit that allows the majority of employees to buy additional leave or to sell up to one working week of annual leave from their annual entitlement
• 'Be Kind Day' enables employees to take one working day's paid leave a year (or equivalent hours) to undertake volunteering work with their chosen organisation or registered charity

Babcock International
For over a century, Babcock has helped to defend nations, protect communities and build a better world. To continue, we must adapt, advance and be a sustainable business with a shared goal.

We are a disability confident committed employer. If you have a disability or need any reasonable adjustments during the application and selection stages, please email with the subject header 'Reasonable adjustments requirement'. We're committed to building an inclusive culture where everyone's free to thrive. We are happy to talk about flexible working - please ask about alternative patterns of work at interview.

Closing date: 07/11/2024

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