Senior Exams Manager

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Job description

Are you ready to shape the future of exams that produce the UK's next generation of healthcare professionals?

TPP is working with a leading professional membership and awarding body for the healthcare sector in the UK to appoint a Senior Exams Manager.

As the Senior Exams Manager, you'll lead a dedicated team and oversee the strategic growth of both UK and international exams, driving quality and operational excellence. Reporting to the Head of Exams, you'll bring a strategic edge and commercial mindset to ensure the organisation meets an ambitious three-year growth plan while enhancing their reputation as a provider of world-class qualifications.

Benefits - Senior Exams Manager:

• Salary: c. £58,194, depending on experience
• Employment Type: Permanent
• Hours: Full time, 35 hours per week
• Location: London
• Working arrangements: Hybrid (two days per week in the office, with structured team days)
• Other:
  • A collaborative, supportive team environment focused on professional development
  • Generous annual leave and pension scheme, plus additional benefits

About the organisation - Senior Exams Manager:

Our client is a leading name in the education and professional development of healthcare professionals, with their exams function being a critical area for strategic growth and continuous improvement. Joining a dedicated team of 20 within a 129-strong organisation, you will play an integral part in supporting healthcare advancement and maintaining the organisation's gold standard of qualification.

About the role - Senior Exams Manager:

As the Senior Exams Manager, you will:

• Oversee exam operations, managing stakeholder engagement, candidate throughput, and budgetary responsibilities.
• Direct a team of three core reports (Operations Manager, Venue and Invigilation Officer, and Exams Administrative Assistant) alongside a sub-team, ensuring cohesive, motivated delivery.
• Lead on high-risk operational challenges, process improvements, and strategic product ownership of exam delivery platforms.
• Manage the financial and strategic planning for exam operations, optimising resources, and enhancing processes to support growth.

Key responsibilities - Senior Exams Manager:

• Strategic leadership: Develop a roadmap for exams, implementing long-term strategies that support growth in both UK and international markets.
• Stakeholder management: Cultivate relationships with key contributors, including examiners and external partners, influencing their approach to support the organisation's objectives.
• Team leadership: Lead a high-performing operational team, ensuring all members are aligned with goals and adaptable to change.
• Operational improvement: Identify efficiencies through technology and process enhancement, maintaining compliance with policies, risk management, and quality standards.
• Budget and commercial management: Manage a significant annual budget, ensuring efficient resource allocation and value-for-money operations.

Skills / Experience required - Senior Exams Manager:

• Proven experience in service delivery and financial management within exams, education, or events.
• Strong people management skills, with a background in leading teams to deliver high-profile activities to tight deadlines.
• Strategic mindset with the ability to drive operational efficiencies and improvements.
• Exceptional stakeholder engagement skills, with the ability to influence and manage complex relationships.
• Commercial awareness and the ability to innovate, with an eye for long-term planning and growth.
• Commitment to equality, diversity, and providing excellent customer service to candidates and stakeholders.

Interview process:

• Interviews will be held in person on 27th and 28th November 2024 (TBC).
• The interview will include a presentation and psychometric testing to assess managerial judgement and critical thinking.

To apply:

• CV
• Covering letter addressing the person specification for the role

Deadline for applications:

• Wednesday 20th November 2024

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

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