Rapid Assessment Worker

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Job description

Rapid Assessment Worker

Croydon

14.21 per hour

3 month fixed term contract

3 days per week (Mon-Fri: 10am-6pm)

This role is based in our client based in Croydon which is a ten-bed rapid assessment unit for customers referred to them.

Key Responsibilities:

In this position, you will be expected to -

• Hold a caseload of key clients and conduct regular key working sessions resulting in agreed Support Plans
• Complete comprehensive risk and needs assessments and HB applications.
• Work with service users to identify their strengths and goals through an asset-based approach to support
• Support service users to identify positive move on options and live more independent lives
• Establish supportive and professional relationships with customers and deal effectively with unpredictable and challenging situations in a professional and sensitive manner
• Carry out regular Health and Safety inspections
• Support service users to pay their rent, including providing advice on benefits and debt management
• Ensure all voids are advertised and lettings made promptly
• Support and advise customers on any matters relating to their occupancy agreements
• Respond proactively to maintenance issues.
• Remove items, clean and make rooms ready for new occupants, where required
• Keep timely and accurate records including customer files, monitoring information etc
• Complete SNAP forms

Experience and qualifications

• Experience of supporting vulnerable people (adults or young adults as per the needs of the specific project) to achieve independent living

Knowledge

• An understanding of the reasons why people become homeless and the needs and challenges they face
• Knowledge of safeguarding issues and how they apply in day-to-day work
• Knowledge of statutory and voluntary resources available to homeless people including an understanding of welfare benefits

Please apply with your CV via the apply button.

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