Social Media Officer

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Job description

Salary: £34,085 per annum (plus £5,023.71 London Weighting if applicable)

Location: Old Street, London or hybrid

Contract: Permanent

Hours: 37.5 per week

Closing date: Tuesday 8th October at 11:30pm.

Do you want to use your social media expertise to engage audiences across a range of social media channels? Are you passionate about delivering high quality content to tackle the housing emergency?

Then join Shelter as a Social Media Officer and help champion Shelter's brand in the fight for home.

About the role

This is an amazing opportunity to share ownership of the content on all Shelter's branded social media. Whether it's providing social media planning, delivery or guidance, we'll look to you to create eye-catching content that delivers Shelter's message to a range of audiences.

Representing the team to project groups, you'll advise on best practice, and gain insight through analytics to ensure that our content remains relevant, engaging, authentic and accessible.

Creative and responsive, we'll rely on you to maintain Shelter's social media presence with day-to-day and reactive content, as well as support the moderation of our social media community, and liaise with key internal and external stakeholders on the issues that matter.

About you

Confident managing social media channels, you can effectively engage with key audiences to maintain a user-centred presence and champion the brand.

You're comfortable managing competing priorities and are proactive in your approach. An excellent communicator, you're as comfortable communicating your findings to stakeholders as you are representing the Social Media Team across Shelter's directorates.

Above all, you are passionate about using your creativity to bring an end to the housing crisis.

Benefits

We offer a wide range of benefits, including 30 days annual leave, enhanced family friendly policies, pension, and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support, and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We're here so no one has to fight bad housing or homelessness on their own.

To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.

About the team

The Social Media Team is part of the Comms and Content sub-directorate and works closely with numerous teams across Shelter to manage organic social media output across comms, fundraising, retail and services.

Using evidence-based data and audience insight to shape our message, we create engaging and authentic content to engage as wide an audience as possible in our fight for home.

About Shelter

A home is a fundamental human need. Yet millions of people across the country struggle daily with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, and across society, and leading the way to a safe home. We need ambitious, motivated individuals who are passionate about our cause to join us at this exciting time.

At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our decisions, we take pride in being inclusive, fair, equitable and transparent.

We are committed to combatting racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.

How to apply

Please click 'Apply for Job' below. You are required to submit a CV, and responses to points 1-4 of the 'Person specification' section of the job description of no more than 350 words each.

Please provide specific examples following the STAR format to ensure you demonstrate how you address the behaviours below throughout your responses:

• We prioritise diversity and have an inclusive and open mindset

Any applications submitted without a supporting statement will not be considered.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

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