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Deployment Technician

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Beat My Salary

2024-11-18 11:37:52

Job location Hounslow, Greater London, United Kingdom

Job type: contract

Job industry: I.T. & Communications

Job description

Inside IR35 Contract

Hybrid in Hayes office

Job Description:

We are looking for a skilled and detail-oriented Deployment Technician to join our team. The successful candidate will be responsible for the deployment, installation, and support of hardware and software systems, with a focus on warehouse/asset management, hardware configuration, and provisioning. This role requires a blend of technical expertise, problem-solving skills, and excellent communication.

Key Responsibilities:

  1. Warehouse/Asset Management:
    • Manage inventory and asset tracking systems.
    • Oversee warehouse operations and ensure accurate record-keeping.

  1. Hardware Configuration, Distribution, and Provisioning:
    • Configure and distribute hardware for end-users.
    • Provision devices with iOS and Mac OS X.

  1. Software Deployment:
    • Install and configure software applications, operating systems, and updates.
    • Ensure software licensing compliance and proper documentation.

  1. System Configuration and Support:
    • Perform system diagnostics and troubleshooting to resolve hardware and software issues.
    • Provide technical support to end-users, including remote assistance and on-site support as needed.

  1. Specific Software and Hardware Management:
    • Utilize Omnitza for asset management and tracking.
    • Administer Jamf for managing Apple devices.
    • Deploy applications and manage device configurations using Jamf.

  1. Documentation and Reporting:
    • Maintain detailed documentation of deployment processes, configurations, and system changes.
    • Generate and submit deployment reports and logs.

  1. Collaboration and Training:
    • Collaborate with IT team members and other departments to ensure smooth deployment processes.
    • Provide training and guidance to end-users on new systems and applications.

Required Skills and Qualifications:

  • Technical Skills:
    • Proficiency in hardware installation and troubleshooting.
    • Strong understanding of operating systems (Windows, macOS, Linux) and software applications.
    • Experience with networking concepts and equipment, including routers, switches, and firewalls.
    • Familiarity with asset management tools like Omnitza.
    • Experience in configuring and provisioning hardware.
    • Proficiency with iOS, Mac OS X, and Jamf administration.


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