Complex injury Case Manager

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Job description

Clinical Manager Case Management within Catastrophic injury experience - essential.
5 years Case management experience required.

Location: Southeast, Central and Greater London
Field based with travel requirements across the South region.
Employment Type: Full-time
Up to £60,000 depending on experience.
Monday Friday Between 8am-6pm.

Some benefits on offer

• Enhanced family friendly policies and benefits expanded at interview stage.
• 5% employer pension + salary sacrifice scheme
• Car allowance
• Your own personalised support and training induction.
• We offer 25-days annual leave per year, plus bank holidays.
• Employee support service and offers the following benefits to employees: 24/7 GP Service Second Medical opinion, Stop smoking support, Get Fit Programme, Mental Health Support & Counselling sessions, Financial & Legal Support,

Overview of the role:

Our client, who are an established yet ever growing Case management and expert witness service provider, is seeking a dedicated and experienced Clinical Manager to join their South based Case Management team.

This role is essential in ensuring the delivery of an efficient and high-quality clinical service, supporting both the Managing Director and senior management team with all case enquiries. We are looking for someone with extensive case management experience, to support in their ongoing staff development training offering leadership for the southern region and field based team members.

Essential Criteria:

• Full driving licence with access to your own car.
• Ability and commuting access to work across Central and Greater London.
• Minimum of 5 years experience in case management, specifically with catastrophically injured clients (including traumatic brain injury, birth-related injury, amputations, complex polytrauma, orthopaedic injury).
• Experience in overseeing complex care packages and rehabilitation.
• Proven leadership and management experience within a case management company.
• Excellent report writing and presentation skills.
• Outstanding client services skills.

Role Overview:

As the Clinical Manager, you will also be required to maintain a small fee-earning caseload, to continue your own professional development, by working with catastrophically injured clients, Along side offering support and supervision to a team of Case Managers.

Your expertise will help to ensure that the clinical services offered are of the highest standard, contributing to the success of the company and the well-being of its clients.

Key Responsibilities:

• Clinical Support: Assist the Managing Director in overseeing the provision of a high-quality clinical service to clients and stakeholders involved in the catastrophic case load.
• Clinical Expertise: Act as the clinical specialist in your area of knowledge, ensuring best practices are adhered to and develop staff members on conditions and package of care recommendations.
• Supervision: Effectively manage and supervise the daily workload of Clinical Case Managers.
• Quality Assurance: Ensure the clinical services and performance meet the highest standards across the company.
• Communication: Always offering effective and timely communication of relevant clinical issues across the management and operational teams.
• Case Allocation: Allocate cases and liaise with legal referrers and parties involved in the client cases.
• Staff Development: Supervise and monitor the work of a small team of Case Managers.
• Support staff appraisals, identify knowledge gaps, and assist in training delivery, coaching, and mentoring.
• Recruitment: Participate in the recruitment and selection process of new Case Managers and support business growth.
• Collaboration: Work closely with other members of the management team and the multidisciplinary team (MDT).
• Contribute to the development of policies and procedures to meet and maintain Care Quality Commission (CQC) standards.
• Maintain current registration with your regulatory body, keep certifications up to date, and complete Continuous Professional Development (CPD) activities.
• Be receptive to feedback and committed to your own personal and professional development.

Additional Information:

All job offers are conditional and subject to satisfactory reference checks and an enhanced DBS check. Our client is committed to diversity and is disability aware, welcoming applications from all backgrounds.

If you require any reasonable adjustments during the application process, please inform your recruiter at the outset.

For more information on the role or to quick apply you can contact Josie on (url removed)
Please note: Our client are not currently offering sponsorship and you must have the full right to work in the UK and be registered under the UK clinical governing body - HCPC or NMC.

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