EMEA Finance & Contract Support Manager

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Job description

CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting an EMEA Finance and Contract Support Manager to join the team in London. The successful candidate will lead sustainable financial growth by taking ownership of the financial strategy, controls and management information for the EMEA client contract. Provide insight and influence to impact performance and maintain competitive advantage alongside financial and contract support leadership and direction on the contract. This will involve personal attitude, use of skills and dissemination of knowledge. Use specialist knowledge and experience to provide insight and influence in order to impact performance standards. Implement improvements, drive change, raise standards through the direct and indirect management of the team. Act as a business partner to the Regional managers to both advise and challenge senior management on contract performance.

Key Tasks:

Customer

• Developing high quality and effective Client relationships especially across the account.
• Build good working relationship with account management and key client's members and be a business partner for both.
• Liaising with the CBRE EMEA Finance or GWS EMEA FP&A team to fulfill any ad hoc information requests.
• Tightly manage contract governance, demonstrating an in-depth knowledge of the terms and conditions of the contract to ensure that all cost elements are appropriately accounted for.
• Assist with client team requests in a timely and accurate manner.
• Support any GWS transformation and client initiatives, working closely with other functions to ensure full alignment of deliverables and results.
• Positively respond to both our internal and external customers (often in a matrix environment) through effective communication and personal accessibility/credibility.
• Client Tracker management via the team.

Financial Reporting

• Monthly formal Contract reviews. Ensure use of best practice, communication and understanding of key business messages through monthly site visits with focus on underperforming contracts.
• Prepare accurate Client reports in line with monthly company timetable including full Profit & Loss account with analysis and commentary, Balance Sheet extracts and reconciliations, detailed Project Profitability reporting, Profit & Loss forecasts and annual plans.
• Ad-hoc reporting as requested by Division or Business/Finance.
• Provide best in class Management Information to both Client and GWS management to include Actuals v Budget.
• Provide ad-hoc support and financial analysis as required.

Contract and Finance Management

• Continually review, maintain and improve cash-flow, margins and reporting. Develop targets and benchmarking processes to challenge the financial information.
• Drive high quality financial / commercial performance through understanding the contractual commitments on service lines in EMEA and ensure is aligned and consistent with global contract management practices.
• Identify and help drive implementation of savings opportunities to ensure Client and GWS financial savings targets are maximized.
• Review Client P&L results and challenge.
• Active management of overheads for business whilst seeking out areas for efficiencies for savings.
• Build and develop high level relationships with business and account leaders, customers and external agencies (e.g. auditors).
• Constantly improve quality, service and efficiency.
• Communicate regularly with contract financial and contract support staff to ensure they are fully informed of operational objectives and achievements.
• Identify, analyse and resolve potential business risks, as well as opportunities and solutions to enhance business performance.

Finance Processes, Procedures and Reporting

• Ensure company policies and procedures are adhered to consistently throughout the Division and Contract.
• Ensure full substantiation of all accruals, in line with GWS policy.
• Manage the integrity of data in Client reporting and GWS systems.
• Develop an understanding of how to best utilize GWS system-generated reporting capabilities.
• Continually develop systems to maximize efficiency benefits for client & GWS.
• Ensure the accuracy and integrity of accounting records and financial systems, identify opportunities to enhance system efficiencies
• Have thorough knowledge of procedures and processes and lead the delivery of these to the required standard.
• Manage compliance through the required procedures and processes.

Finance Planning

• Assisting in the preparation of annual bottom up Plan for and monitoring the forecast through the year.
• Ensure balance sheet and cash flow Plans are prepared.

Financial Governance

• Ensure CBRE and statutory obligations are met for reporting and governance purposes.
• Responsibility for ensuring the integrity of the Balance Sheet and Balance Sheet Commentary.
• Ensure monthly balance sheet reconciliations are carried out and reviewed
• Driving and agreeing any financial policy requirements with the Regional Financial Director.

People Management

• Recruit, induct, manage, target, motive and develop the Contract Support team.
• Carry out structured appraisals and ensure personal development plans are in place and include succession plans.
• Build, lead and motivate a diverse and effective team. Empower team members to take responsibility and accountability.
• Convey messages and ideas clearly and openly. Involve people and influence decisions.

Experience

• Hold a Chartered Accountant qualification (or equivalent)
• Higher educational qualifications to 'A' level or degree (or equivalent)
• Highly computer literate
• Ability to combine strategic vision with hands-on, pragmatic delivery.
• IT Skills to achieve key tasks and give the business a sound reporting base.
• Superior written and verbal communication skills with strong oral presentation skills
• Capable of working in a matrix environment
• Formal training in the use of Excel Word and presentation software packages
• Understands the requirements of operating in a cross border multiservice line environment.
• Worked in a complex multinational with hands on experience of managing teams in continental Europe
• Track record of achieving results through others.
• Proven commercial acumen and ability to contribute to decision-making.
• Management skills to maximise the performance of staff working directly for them and others
• Previous experience of a service industry role using operating systems such as Dynamics AX.
• Dealt with GMP, Cost plus and Fixed price commercial models
• Involved in acquisitions, including the integration of new businesses
• Ability to shape, lead and influence other senior managers
• Well developed, effective communication skills enabling the individual to work with Board Members, clients, suppliers, and staff at all levels and of all abilities
• Self-motivated and ambitious
• Results/ task orientated, with attention to detail and accuracy
• Excellent time management and organisational skills
• Commitment to continuous improvement
• Ability to work as part of a team, as well as independently
• Committed to customer service delivery
• Able to make sound decisions when needed and take accountability for outcomes
• Calm manner, able to work under pressure and with changing demands and priorities
• Confidential and discrete approach

About CBRE Global Workplace Solutions:

As one of CBRE's core global businesses, Global Workplace Solutions (GWS) provides end-to-end services to occupier clients across the entire lifecycle of a building. Our teams help companies improve their operations and reduce costs, through expert facilities management, project management, real estate and energy and sustainability services. Our dedicated teams work across all industries, and support clients ranging from global Fortune 500 companies to single, iconic buildings.

CBRE Group, Inc. is the world's largest commercial real estate services and investment firm, with 2019 revenues of $23.9 billion and more than 100,000 employees (excluding affiliate offices). CBRE has been included on the Fortune 500 since 2008, ranking in 2020. It also has been voted the industry's top brand by the Lipsey Company for 19 consecutive years, and has been named one of Fortune's "Most Admired Companies" for eight years in a row, including being ranked number one in the real estate sector in 2020, for the second consecutive year. Its shares trade on the New York Stock Exchange under the symbol "CBRE."

Application Process:

Your application will be reviewed by our Talent Resourcing Team and you will be contacted if you have been successful in being short listed for the role.

Please note: the job title shown above may be different to local job titles used in our business and issued on any contract of employment.

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