Housing Officer

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Job description

We have a current opportunity for a Housing Officer on a permanent basis. The position will be based in United Kingdom. For further information about this position please apply.

(The role is 4 days a week - Hybrid role)

About Us
Our client is a small, dynamic housing association that provides affordable housing and support to individuals from diverse backgrounds. Originally established to assist young Irish migrants, they now work with people from all over the world. They offer a supportive, team-oriented environment where your skills and contributions are valued.

What We Offer

• A four-day, 32-hour workweek for better work-life balance.
• Six weeks of annual leave.
• A 6% pension contribution.
• Access to travel schemes, such as cycle-to-work and travelcard loans.
• Opportunities for professional growth within a diverse, multi-disciplinary team.

The Role
As a Housing Officer, you will manage properties leased by Causeway, supporting tenants with their housing needs and contributing to our policy and service development. Key duties include:

• Tenant Support: Interview housing applicants, issue tenancy agreements, and assist tenants with external agencies and rehousing options.
• Property Management: Manage property maintenance and repairs, oversee new lettings, and ensure high standards are maintained.
• Rent Collection: Monitor rent payments and arrears, implementing policies where necessary, and represent Causeway in court if required.
• Community Engagement: Maintain positive relationships with tenants, mediate disputes, and liaise with external agencies.

Who We're Looking For

• At least one year of experience in housing management or a related role.
• Strong commitment to social housing and equality.
• Knowledge of housing maintenance and health & safety procedures.
• Effective communication skills and the ability to maintain professional boundaries.
• The ability to work both independently and as part of a team.
• Willingness to travel to various sites across London.

Ready to Apply?
If you're passionate about social housing and ready to make a difference, we'd love to hear from you.

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