Lettings Manager

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Job description

Are you passionate about transforming the way people live and rent in urban spaces? We are a forward-thinking co-living company in West London, seeking an ambitious and proactive Lettings Manager to join our team. This is an exciting opportunity to be part of a growing company that is redefining the future of living.

Key Responsibilities:

- Lead daily meetings with the Lettings team, coaching them to meet KPIs, and monitoring individual performance through one-to-one sessions.

- Foster team development and progression, while driving a strong focus on generating new and repeat business.

- Oversee the entire lettings process for flatsharing properties in West London, from initial property viewings to tenant onboarding and renewals.

- Build and maintain strong relationships with landlords, tenants, and prospective residents to ensure exceptional customer service.

- Negotiate offers, agree on new tenancies, and handle rent negotiations and tenancy renewals efficiently.

- Develop strategies to maximize occupancy rates and minimize void periods, collaborating with the team on innovative marketing campaigns to attract tenants.

- Arrange property viewings and manage property inspections to ensure properties are ready for letting.

- Ensure the business adheres to the highest compliance standards, following all regulatory guidelines and maintaining a risk-averse approach.

- Lead, train, and motivate a small team, promoting a positive and dynamic work culture.

Requirements:

- A minimum of 3 years of proven experience in a lettings role, ideally within co-living, build-to-rent, or property management sectors.

- Valid driving license.

- Strong understanding of the West London rental market.

- Exceptional communication and negotiation skills, with a customer-focused approach.

- A proactive, entrepreneurial mindset, with a genuine passion for the co-living concept.

- Ability to work independently and handle multiple tasks in a fast-paced environment.

- Proficiency in using property management software and digital tools.

- ARLA qualification (preferred but not essential).

What We Offer:

- Competitive salary and performance-based bonuses.

- Opportunity to be a key player in an innovative co-living company.

- Career progression in a dynamic and rapidly expanding sector.

- A creative and collaborative work culture.

- Ongoing training and development opportunities.

Join us and be part of a movement that is shaping the future of urban living. If you have a passion for property and enjoy working in a vibrant and innovative environment, we want to hear from you!

Apply now to become our next Lettings Manager in West London!

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