Neighbourhood Manager

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Job description

Working on behalf of a Local Authority, Aatom Recruitment has a new opportunity for a Neighbourhood Manager on a 3 months contract initially with a possibility of further extension.

The role purpose:

To act as the lead for a team of up to 10 Neighbourhood Officers and provide support in conjunction with their manager to a number of co-located staff.

Main accountabilities:

• The Neighbourhood Manager is responsible for maintaining an overview of current workloads of their Team - working closely with their colleagues in other localities to spot patterns and trends in resident demands and needs and contribute to monitoring the overall effectiveness of the neighbourhood team in meeting purpose;
• To understand residents, properties and neighbourhoods in context;
• To develop skills and knowledge in one or more key areas to meet residents' demands;
• To offer as part of a collaborative Neighbourhood Team one clear trusted point of contact to resolve residents demands - Helping staff to support residents to solve problems at their root cause to build future strength in our communities and individuals; Actively learning from situations and dealing with the consequences of any gaps in service, e.g. formal complaints;
• To ensure neighbourhood officers deal with issues as early as possible, and as much as possible, pulling in support when needed to resolve resident issues in partnership with other officers, services and organisations;

If this sounds good to you so far, please apply for immediate contact or call us directly.

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