Part Time Floating Support Worker (Temp: South London)

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Job description

An exciting opportunity has emerged for a part time Learning Disabilities Floating Support Worker to join the Brokerage team at one of Adecco's most improved public sector clients, initially for 3-6 months.

Based at our client's office in Sutton in South London but with some working from home too, this hybrid role is for 18 hours each week (or 3 days). The skill set needs to be more around the housing/tenancy support than specific Learning Disabilities. This role requires an up to date DBS and the successful candidate must be able to start by mid/late October 2024.

The post is working in the Brokerage team who arrange care for customers in their own homes or in residential care at the request of Social Workers for the local Council. The role entails collaborative working with our client's Social Work teams, Commissioning Team, START Team (the Hospital Discharge Team), Safeguarding team and other council internal teams in ensuring a smooth transition for customers in need of support or care. External relationships are with the voluntary sector, care providers, service users and their families. Using Social workers support plans Brokers arrange packages in negotiation with service users or their representatives in ensuring their wishes and needs will be met.

Other key elements of the job include:

Managing the workload via a duty system that includes telephone enquiries, emails and direct referrals via the Social services client record system Mosaic.
Being responsible for the assessing of customer's circumstances and identifying any potential barriers in accessing appropriate services.
Finding and facilitating access to accommodation and support as appropriate to assessed needs in support plans. Ensuring that appropriate person-centred arrangements are in place that match the support plans and meet the needs of the customer.
Ensuring a speedy and positive response to customer enquiries and standards of arrangements meet customer needs.
Helping build a thorough knowledge of all services available in order to offer the best advice to customers to meet their needs.
Referring quality or safeguarding issues to the manager or appropriate team or agency.
Ensuring accurate records are kept in helping meet the Performance Indicators set.
Carrying out duties and ensuring practice meets the Council's Equality and Diversity Policy.

Only applicants who feel comfortable working part time (18 hours each week, spread over 2-3 days each week) need apply for this role.

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