Project Manager - Living Pension

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Job description

Living Wage Foundation

The Living Wage Foundation was launched in 2011 by Citizens UK to tackle in-work poverty and ensure that workers earn enough to live on and participate in family and community life. Citizens UK is the home of community organising with diverse civil society alliances set up to develop leaders to work on the issues that matter to them, such as the Living Wage. Other projects include PACT (Parents and the Community Together) and Sponsor Refugees to add depth to the impact of Citizens UK's work.

The Living Wage is a movement of businesses, organisations and people who believe that a hard day's work deserves a fair day's pay. The real Living Wage is an independently-calculated hourly rate based on the cost of living and announced each November during Living Wage Week, our annual celebration of a growing network of almost 12,000 Living Wage Employers.

The Living Wage Foundation celebrates employers that voluntarily choose to pay the real Living Wage through an accreditation scheme that recognises a long-term commitment to fair pay and has secured pay rises for 400,000 low paid workers.

Purpose

The Living Wage Foundation has an exciting opportunity to join our dynamic team as a Project Manager. We are looking for a highly motivated and organised individual with the ability to build relationships with employers across the Living Wage network.

The Project Manager will be responsible for driving forward our Living Pension standard. The standard was launched in March 2023, t and is a voluntary savings target independently calculated to provide enough income to meet every day needs in retirement.

The ideal candidate would be a proactive and experienced project manager with outstanding communication skills and a track record of network building. We are looking for someone who will expand Living Pension and grow this new accreditation with Living Wage employers and raise awareness of the standard, particularly in the business community.

The role will also involve working with our programme team to increase their knowledge and skills in the Living Pensions standard, enabling them to generate leads and guide employers looking to implement a Living Pension for their workforce.

The Living Wage Foundation has grown significantly and continues to evolve its offer to employers. There will be opportunities in this role to get involved in other areas of work and projects aimed at mobilising employers to tackle poverty and deliver change in the UK and globally.

Main Responsibilities Citizens UK & Living Pension Strategy

• Demonstrate enthusiasm and commitment to the purpose of the Living Pension, Living Wage Foundation, and the core mission of CUK

• Reliably implement CUK's policies, procedures & values in the delivery of projects

Project Management

• Build, manage and grow Living Pension to scale, growing the number of employers offering a Living Pension alongside the real Living Wage

• Continually enchance and iterate accreditation standard, KPIs and milestones and improve documentation, CRM systems (including Salesforce) and web journeys

• Develop and implement strategies to grow accreditations in specific sectors and regions to deliver the Living Wage Foundation's business plan objectives

• Deliver all key project workstreams to time and budget

Learning & Expertise

• Keep up to date on latest Living Pension policy issues and drive development and communication of Living Pension criteria to ensure that the Living Wage Foundation is responsive to the needs of employees and employers

• Develop and maintain personal professional development plan

• Act as a subject matter expert on Living Pension and provide guidance and technical support to colleagues and employers

External Relationship Management

• Develop and manage relationships with new and existing employers and other external stakeholders to promote and grow the Living Pension

• Seek feedback & take action to ensure that all stakeholders are having a good experience of working with Living Wage Foundation & CUK

• Identify and develop strategic partnerships with a range of stakeholders including pension providers, industry bodies, project partners and funders to support the Foundation's work

• Provide a high-quality client experience for employers that are interested in the Living Pension

• Coordinate and manage the Living Pension Steering Group, including set up and minuting of meetings and provide reporting and updates to stakeholders

Communications

• Represent the organisation effectively at meetings, events and conferences to promote the benefits of the Living Pension and wider Living Wage initiatives and standards

• Provide stakeholders with regular comms; ensuring that their needs are met with timely, appealing, comms materials

• Organise employer events to celebrate and grow our network of Living Pension employers, including playing an active role in the delivery of Living Wage Week every year

• Collate case studies and examples of best practice to develop materials and promote the Living Pension and other Living Wage initiatives

• Oversee research and report on the development and monitoring of the Living Pension

• Work with communications colleagues to inform the development of how the Living Pension standard is communicated across Living Wage Foundation assets

Internal Relationship Management

• Coordinate staff within the Living Wage Foundation and across the organisation to ensure we are meeting the expectations of our network and stakeholders

• Work with colleagues in Living Wage Foundation to share intelligence and leads across all Living Wage initiatives, and to improve and develop the wider proposition, systems and processes

• Support the development of colleagues to deliver strategic objectives for network development and knowledge sharing for the Living Pension standard

Income Generation & Financial Management

• Grow income of Living Wage Foundation through securing more Living Pension accredited employers in the network

• Contribute to the budgeting process, the management of income and participate in the development of funding proposals with the Senior Project Manager

Key Skills

EXPERIENCE AND QUALIFICATIONS

Essential (E), Desirable (D)

A minimum of 2 years experience in project or programme management (E)

Experience of building and managing successful relationships and partnerships with businesses and other stakeholders (E)

A proven track record of delivering and reporting against targets and on budgets (E)

Understanding of the importance of good research design (E)

Knowledge/experience of pensions industry and pension products (D)

Experience of managing and developing Salesforce or similar databases (D)

Degree or equivalent professional qualification (D)

Excellent project management skills (E)

Exceptional interpersonal skills with the ability to build relationships, lead, influence and motivate others (E)

An ability to engage and work effectively with a diverse range of high-level stakeholders, including senior business leaders (E)

Outstanding communication skills, both verbally and written, combined with the ability to liaise with senior stakeholders (E)

Ability to act on own initiative to introduce and develop new projects and systems (E)

Strong IT skills to include MS Office and database software (E)

Understanding of pensions policy (D)

Understanding of anti-poverty policy and campaigning (D)

A strong commitment to the Living Pension and principles of Living Wage Foundation & Citizens UK (E)

A proactive approach to all areas of work with a 'can do' attitude and a flexible approach to work demands (E)

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