Sales Services Consultant

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Job description

Sales Services Consultant
Farringdon
12 Week Contract
35 Hours Per Week
20.49 to 22.56 LTD / 17.47 to 19.23 PAYE (inc hol)
Are you passionate about delivering excellent customer service and supporting customers through property sales processes? Join a leading Housing Association in Farringdon as a Sales Services Consultant on a 12-week contract!

THE ROLE
As a Sales Services Consultant, you will support the Sales Services Manager in delivering a customer-oriented service. Key responsibilities include:

• Providing first-class sales service to customers buying homes through Resales and Homeflex.
• Facilitating viewings, surveys, and completion visits to achieve sales targets.
• Supporting homeowners with staircasing, lease extensions, and managing equity loans.
• Collaborating with internal teams to ensure compliance with legal and financial obligations.
• Dealing with customer enquiries and providing guidance on affordable homeownership products.
• Preparing performance reports and contributing to sales strategy.
• Effectively managing customer complaints to maintain high satisfaction levels.

THE CANDIDATE
The ideal candidate will have previous experience in a similar sales or customer service role, with a focus on affordable homeownership. Additional requirements include:

• Knowledge of the legal conveyancing process and Capital Funding requirements.
• Strong negotiation and interpersonal skills with the ability to resolve conflicts.
• Excellent communication skills, both written and verbal.
• Good time management and organisational abilities, meeting deadlines and targets.
• Proficiency in CRM systems and MS Office.

THE CONTRACT

• 35 Hours Per Week
• 12 Week Contract
• The pay range for the role is 20.49 to 22.56 per hour LTD company rate. The PAYE equivalent is 17.47 to 19.23 per hour, inclusive of holiday.

HOW TO APPLY
To apply for this role, please email a copy of your CV to (url removed) or call (phone number removed) to discuss the role in more detail!
If the role is more suited to someone you know, we offer a 250 referral bonus for every successfully referred candidate!

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