Salesforce Developer

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Job description

Join our team at the Guardian and be a part of a diverse and inclusive global organisation that delivers fearless, investigative journalism, and holds power to account. Our team of award-winning journalists, cutting-edge commercial professionals, and industry-leading digital experts are committed to making a difference and represent a wide range of backgrounds and perspectives. We offer a challenging and exciting environment for career development, with a focus on training, growth, and fostering an inclusive culture.

We are now looking for a Salesforce Developer to join our Business Applications team!

This is an opportunity to work as a Salesforce developer in a cross-functional business applications team, supporting and developing a large Salesforce implementation. It involves third-line support, project work and continuous development for our Salesforce instances.

You will work collaboratively with our Senior Salesforce developer along with other Salesforce administrators and will engage with our third party support and business stakeholders

Your collaboration within the team will contribute to the overall success of our Salesforce environment and business solutions.

About the Role

• Design and build custom Salesforce solutions using Apex, Visualforce, and various declarative tools.
• Collaborate with business stakeholders, the Business Applications Salesforce team and third-party consultants to integrate Salesforce with other internal and external systems.
• Work closely with stakeholders across the company to gather requirements and translate them into technical solutions.
• Identify opportunities to improve our development processes and tools, contributing to a more efficient and effective Salesforce environment.
• Manage ongoing maintenance and enhancements internally and with third-party consultants.
• Troubleshoot and resolve issues in the Salesforce environment
• Perform regular system maintenance and create documentation related to Salesforce configurations and processes.

About You

• Significant experience of Salesforce administration, development or support
• Deep understanding of Cloud (SaaS and PaaS) technologies
• Experience in Apex, VisualForce and SOQL
• Business Analysis skills including understanding, developing and articulating business requirements before designing development
• Able to prioritise a broad workload with a high level of demand
• Experience of providing third-line support in an IT department
• Knowledge of CRM processes and tools
• Knowledge of sales order processing (SOP) processes and technologies
• Knowledge of online ad serving technologies
• Experience of managing, maintaining the Salesforce platform

You may also have:

• Salesforce Administrator Certification
• Experience in Agile or Scrum environments.

It's not essential that you meet all of the requirements above, so if you're interested in the role and feel you have some of the relevant skills, then we would still encourage you to apply!

We value and respect all differences (seen and unseen) in all people at the Guardian. We aspire to have inclusive working experiences and an environment that reflects the audience we serve, where our people have equal access to career development opportunities, their voices are heard and can contribute to our future. We actively encourage applications from BAME candidates and those from other groups traditionally underrepresented in the UK media.

At the Guardian, many of our staff work flexibly and we will consider all requests for flexible working arrangements.

How to Apply

Please upload a copy of your latest CV. You don't need to provide a covering letter but we would like you to share your responses to the following two questions:

• Tell us about your experience with Salesforce or a project that you have worked on.
• Tell us about a challenging project or development problem and how you went about solving it.

Don't worry we're not looking for an essay response, we'd like you to share roughly a paragraph (the suggested word count is 100-200 words per paragraph) for each question as part of the application process. Please provide your responses to our questions on one document and upload it along with your CV as part of your application.

The closing date for applications is 15th November 2024.

All roles at the Guardian are open for everybody to apply. It is important to us that you feel supported and comfortable throughout your recruitment process, in order to perform your best. Please let us know if there are any changes we could make to the application process to make it easier and more comfortable for you. Please contact Anna at to discuss further so we can work with you to support you through your application.

Benefits at the Guardian

Culture & Wellbeing

We want everyone to feel like they belong at the Guardian and we champion diversity of thought. Our various employee forums provide a platform to use their voice to foster an inclusive workplace.

We offer great tools to help you prioritise your wellbeing including free yoga and pilates. These run alongside our corporate gym membership and cycle to work scheme.

Learning & Development

We encourage personal and professional growth. Employees have access to a broad range of tools and solutions, and we are happy to support the pursuit of professional qualifications through vocational courses and apprenticeships.

Our Working Environment

We take pride in our surroundings and are pleased to offer versatile meeting rooms and colourful communal areas. We have a brilliant canteen that caters to breakfast, lunch and dinner, with views overlooking Regent's Canal.

Additional Benefits & Policies

We offer 30 days annual leave per annum, plus an additional 5 day holiday purchase scheme. Our pension scheme is generous; if you contribute 5% then we will contribute 8-12% (depending on your age). We believe in giving back, which is why employees are given 2 volunteering days annually and the option of payroll giving. Season ticket loans are also available.

You are entitled to life cover, income protection, healthcare, sick pay and eye tests. You can also opt in to dental insurance.

We have enhanced maternity, paternity, adoption and shared parental leave policies in place. We also support our employees by offering an IVF, menopause, baby loss, and trans equality policy.

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