Senior Digital Product Officer

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Job description

Senior Digital Product Officer

Are you a digital production professional passionate about enhancing training products for those who work or volunteer with children and young people? We have an exciting opportunity for you in a dynamic Professional Learning Services department within the UK s leading children s charity!

Position: Senior Digital Product Officer

Salary: £34,582 - £38,425 plus any relevant allowances

Location: United Kingdom - Remote or Flexible location

Vacancy Type: Permanent

Working Hours Per Week: Full time (35 hours)

Closing Date: 10 November 2024

The Role:

As a Senior Digital Production Officer you will play a crucial role in managing the technical platforms that deliver the charity s training portfolio. You will lead the technical testing of online learning courses, ensuring they meet the highest standards.

Key responsibilities:

• Platform management: Maintain and ensure compliance of the Learning LMS (learning management system), ecommerce platform, and related digital assets (Zoom, payment gateway, email deployment, cookie management tools).
• Technical testing: Lead the technical testing of the LMS, portfolio of courses, and other platforms. Triage bug reports, collaborate with Developers to troubleshoot issues, and log and process bugs and change requests.
• Accessibility testing: Ensure training products are accessible, including screen reader and keyboard navigation testing.

What we re looking for:

• Proven experience in project/production management, web/technical development, bug fixing, usability, accessibility, and project management.
• Experience working with agencies or third-party suppliers to deliver successful projects.
• Ability to deliver against a user experience strategy.
• Experience with ecommerce, learning management systems, and testing elearning products is highly desirable.

We are looking for someone with experience of:

• Working as a manager or lead within a planning and performance function in a complex organisation

• Playing a leading role in the end-to-end development and delivery of organisational strategy

• Implementing organisation-wide changes to planning and/or performance practice

Why join the team?

• Impactful work: The charity s training courses are market-leading and highly recommended by 98% of customers. The income generated is reinvested back into protecting children.
• Professional growth: Work with a dedicated team of experts and build on your experience of managing technical platforms and leading technical product testing.

Join this amazing organisation and you ll become part of a team that cares about the work they do and the people they work with. You ll discover opportunities to grow, along with challenges and a shared purpose that ll bring the best out in you. And you ll get to find your own way to make a difference that means more, and that impacts millions of young lives.

Other roles you may have experience of could include: Digital Product Designer, Product Officer, Product Designer, Product Manager, Digital Manager, Technical Project Manager, Head of Digital Products, Digital Product Owner, Lead Product Manager, Digital Product Executive, etc.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

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