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Service Desk Analyst - Law Firm

hiring now

eTech Partners 35000.00 British Pound . GBP Per annum

2024-09-21 13:33:20

Job location London City, Greater London, United Kingdom

Job type: fulltime

Job industry: I.T. & Communications

Job Contact: steve Karp

Job description

Service Desk Analyst - Law Firm

We are recruiting for our client, a leading Global Law firm firm, this position truly offers career progression and multiple, highly competitive benefits, across holidays, health and pension. They offer a great amount of training, and personal and professional development.

The role

  • Provide 1st and 2nd line support (via phone, email, and in person).
  • Log support tickets and manage incidents, escalating to 3rd line support when necessary.
  • Responsible for onboarding/off boarding (joiners, leavers and movers) within the business through the use of Active Directory
  • Build laptops and smartphone handsets, and host inductions for new employees.
  • Proficiency in Windows 10, Microsoft 365, and Active Directory user management, anNS.

Who are we looking

  • Excellent communication skills
  • Excellent troubleshooting and problem-solving skills.
  • Ability to work effectively in a fast-paced professional environment.

My client is looking to recruit URGENTLY, please send your CV in Word format to be considered for this great opportunity.

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