Soft Services Manager

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Job description

Location: Edmonton, London
Salary: Up to £41,500 + Excellent Benefits Package

About the Role:

An exciting opportunity is available for an enthusiastic and experienced Soft Services Manager to join a dynamic team in Edmonton, London. This is a fantastic role for a passionate individual to lead and manage the Soft Services team on-site, with occasional support for other Southern locations as required.

Responsibilities:

• Oversee recruitment, training, and development of the Soft Services team.
• Manage timekeeping, payroll, and staff absences using SAP.
• Allocate tasks, ensuring all staff maintain professionalism and follow site rules.
• Ensure proper use of hygiene materials and monitor machinery safety.
• Conduct weekly equipment checks and promptly report defects.
• Maintain work standards with KPI checklists and up-to-date documentation.
• Oversee safety protocols and manage work orders to meet KPIs.

Skills and experience:

• Proven experience in facilities management with a focus on soft services.
• Excellent customer service skills and the ability to build strong relationships with stakeholders.
• Professional, enthusiastic, and able to work under pressure.
• Strong communication skills and office experience.
• Ability to work independently and as part of a team.

This is an excellent opportunity for a motivated professional to lead a team and make a positive impact in a supportive and innovative environment.

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