Systems Engineer: Infrastructure Services

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Job description

Systems Engineer: Infrastructure Services
Information Services
Full-time
Fixed term (12 months)
£40,312 per annum
Application deadline: 12pm (midday) on Monday 7 October 2024

About the role:

Do you want to work at the heart of one of the world's most prestigious institutions? If you're talented and looking to develop your skills within a supportive and collaborative team then we'd love to hear from you.

As part of the infrastructure team, you will provide technical expertise and operational support in the delivery of enterprise-wide, leading edge, IT infrastructure and platform services to the Museum's 1,000 staff and for the millions of guests who visit and use the Museum's services.

Key areas of responsibility:

• Technical hands-on role responsible for maintaining and developing the Museum's IT infrastructure.
• Provisioning network and security services.
• Responsible for ITIL based 3rd line operational support, providing a point of escalation for the Service Desk.
• Conduct preventative maintenance routines to ensure the uptime and performance of the IT infrastructure.
• Ensuring services meet security best practices and meet Museum continuity and DR requirements.
• Ensure the IS department maintains excellent functioning relationships across the Museum sector and its infrastructure services suppliers.
• Contribute to projects focused on implementing new technologies and features into the Museum's IT infrastructure.
• Participation in an on-call rota is mandatory, and occasional out-of-hours work may be required as part of the job responsibilities.

About you:

• Educated to A level, or equivalent, with demonstrable experience of working in a similar role.
• Experience supporting a Microsoft Windows Server/Client environment.
• It is essential that you possess strong technical skills and experience. Proficiency in at least two of the following areas is required.
  • VMWare.
  • Networking and Wi-Fi, including firewall and switch configuration.
  • Microsoft Azure IAAS/PAAS.
  • Windows Server including patching.
• Interpersonal skills - excellent communicator and team player; analytical thinker and achievement focused; highly organised and able to prioritise tasks.
• Eager to acquire knowledge about emerging technologies and actively contribute to shaping the museums' technical direction.

About the British Museum:

Founded in 1753, the British Museum's remarkable collection spans over two million years of human history and culture. The Museum is a leading visitor attraction, and its world-famous collection includes the Rosetta Stone, Egyptian mummies, the Sutton-Hoo finds, and the Lewis Chessmen. The Museum also holds an extensive collection of prints and drawings spanning 600 years, including works by the greatest graphic artists Dürer, Michelangelo and Rembrandt.

You can view a selection of our impressive collection of prints and drawings in our .

The Museum offers a competitive benefits package including:

• Generous annual leave allowance of 25 days (rising to 30 days after 10 years' service) plus 2.5 privilege days and plus bank holidays.
• Membership of the civil service defined benefit pension scheme (find out what benefits a civil service pension provides).
• Free entry to a wide range of museums and exhibitions
• Participation in private and public Museum activities, including talks by leading curators from around the world and behind-the-scenes opportunities to learn how museums care for and manage their extraordinary collections.
• Interest-free travel, bicycle, and rental deposit loans
• Professional and personal development opportunities
• Employee Assistance Programme
• Discounts on food and gift shop purchases

Additional details:

If you have any additional needs that we should be aware of in order to support you with your application, please provide details

The British Museum is committed to promoting equality of opportunity for all staff and job applicants. We aim to create a working environment in which all individuals can make best use of their skills, free from unlawful discrimination or harassment. We value the benefits that a diverse workforce brings to a Museum which represents world culture. The Museum is committed to ensuring that no job applicant suffers unlawful discrimination because of any protected characteristics. Our recruitment procedures aim to ensure that individuals are treated because of their relevant knowledge, skills and experience.

We offer a flexible way of working that allows our employees to work remotely in a way that suits them and the organisation. We welcome questions and conversations at interview stage about how flexible working could work for you.

The Museum also adheres to the HMG Baseline Personnel Security Standard (BPSS) for pre-employment screening of Civil Servants.

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