Trainer-Operations Governance Services

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Job description

Exciting Opportunity for a Training Professional

Are you a passionate training expert looking to make a real impact? Join our clients dynamic Governance Services team in London, where innovation meets collaboration!

About the Role:

In this pivotal position, you'll be at the heart of the Global Operations team within Business Solutions. Your primary mission? To empower our Governance Services team with cutting-edge training on operational changes, process improvements, and IT initiatives. You'll ensure everyone has the technical know-how to harness systems effectively, delivering top-notch services to our clients.

Key Responsibilities:

• Develop and Deliver Training:
• Craft engaging training programs that equip our teams with essential skills, enabling them to excel in their roles.
• Create Training Materials: Collaborate with technical and business teams to design impactful training content and system-guidance notes.
• Manage Training Resources: Oversee our internal library of training materials, keeping everything up-to-date and easily accessible.
• Identify Training Needs: Engage with employees and leaders to uncover training gaps and devise solutions.
• Assess Effectiveness: Evaluate training outcomes and adapt programs as needed to enhance learning experiences.
• Continuous Improvement: Contribute to refining policies and procedures, integrating technology to streamline processes.

What You'll Bring:

• Proven Training Expertise: You have a strong track record of managing and delivering high-quality training programs.
• Industry Knowledge: With 5+ years in the trust and corporate services sector, you understand the nuances of the industry and its technology.
• Tech Savvy:Familiarity with industry-specific software (like Viewpoint) is a plus, as it forms a key part of your training initiatives.
• People Skills You're adept at connecting with individuals across different expertise levels and learning styles, fostering an inclusive environment.
• Proactive Problem Solver: Your flexible approach enables you to tackle challenges creatively, whether independently or as part of a team.
• Communication Skills: Exceptional verbal and written skills help you build relationships and work effectively in a global team setting.

If you're ready to join an ambitious, inclusive organisation that values its people, we'd love to hear from you!

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