Training and Development Manager

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Job description

Role: Training and Development Manager

Based: Remote

Rate: £24 - £26 umb

Start Date: ASAP

Duration: Temp until March 2025

Hours: 35 hours per week (condensed hours over 4 days considered)

Our client, a specialist Domestic Violence charity, is looking to recruit a Training and Development Manager to manage and coordinate development of their training offer, including DAHA/Housing Training and Health Training.

Synopsis of duties:

• Oversee the creation and development of training content, including the Housing DAHA team, the wider Housing team, and Health projects, including the Whole Health Approach and understanding of Women s Health strategy.
• Develop a range of learning methodologies, tools, course content, and scripts that achieve defined learning outcomes and cater to diverse learning needs and methods.
• Ensure training content reflects a diversity of survivor voices, our intersectional feminist and anti racist approach, and our commitment to perpetrator accountability.
• Work with the Senior Manager and Finance team to budget and forecast for the training income stream.
• Lead recruitment, induction, and development of team members in line with policies and procedures.
• Support, supervise, and appraise training team members.
• Oversee the recruitment, training, retention, and support of associate trainers.
• Foster effective working relationships, create a supportive and inclusive team culture, and motivate the team to meet their objectives.
• Liaise directly with stakeholders and customers seeking training, maintaining regular
• communication and developing strong working relationships.
• Proactively communicate with external partners, keeping them well briefed and updated.
• Deliver presentations, workshops, and training, including public speaking at conferences and webinars.
• Draft proposals and service level agreements for new and ongoing training contracts.
• Develop and implement a coherent marketing and communications plan, reviewing and modifying it to meet market needs and align with political and legislative changes.
• Work with the team and the Communications & Marketing Manager to create a communications plan in line with the business development plan, overseeing branding and social media messaging.
• Develop and implement monitoring, evaluation, and quality/impact tools to maintain and report on training standards.
• Provide regular reports demonstrating the development, growth, and sustainability of training models.
• Develop quality standards to ensure training meets accreditation criteria and manage course accreditation.
• Act as the Project Management lead on the development of the training offer, coordinating team input and utilising core project management tools.
• Identify resource requirements for training, ensuring availability of resources as needed.
• Monitor project progress against plans, milestones, and performance indicators, addressing blockers and managing risks.

Essential Requirements:

• A thorough understanding of domestic abuse and its relation to housing and health, including up-to-date knowledge of domestic abuse, housing, and homelessness legislation.
• Demonstrable experience in child and/or adult safeguarding, especially in relation to domestic abuse.
• Experience in developing and delivering domestic abuse training for professionals with diverse learning needs, using blended learning approaches.
• Experience using digital and e-learning training solutions, as well as face-to-face training.
• Strong verbal and presentation skills, capable of building strong working relationships with internal and external colleagues at both strategic and operational levels.
• High proficiency in IT tools and Microsoft Office, including PowerPoint, Excel and Teams, for training development and delivery.

Supporting Futures Consulting acts as both an employer and an agency.

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