Project Professional

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Job description

Service Designer (Project)

Southwark

Contract
£499.58 per day PAYE or £650 per day Limited paid via Umbrella Company inside IR35

Our client is looking for an experienced Service Designer (Project).

The role

As a service designer you will:

- Analyse failure within services and identify root causes for that failure

- Identify opportunities for cost reduction and improvement within an existing service

- Understand user needs and identify where separate interactions with government should act as one service that meet that need

- Arrange these separate interactions into rational user journeys within that service

- Look for commonalities in activities across services where products could be made

- Understand the existing supporting system of a service and design targeted improvements to that system to accommodate the new service - both digital and process based

- Create and rapidly iterate service prototypes

- Identify and design new cross government service patterns and standards

Skills and experience

The ideal candidate will:

- Know how the internet works

- Have a design related degree, or relevant industry experience

- Be able to sketch and prototype on paper and in HTML

- Be able to work quickly in an agile environment

- Be able to explain ideas in a way that other people understand

- Welcome the constructive criticism of their work and be able to constructively review the work of others

- Know how to interpret user research

- Understand how form and function work together

- Know how to remove complexity from services

- Be able to write for user interfaces

- Explain design decisions and be able to represent a service at a service assessment

- Assess a service and give constructive feedback

- Put forward the case for design with a product manager

- Collaborate on designs with a developer

- Engage the whole multidisciplinary team with the design process

- Lead a workshop

- Work at pace

PLEASE ONLY apply if you have the necessary skills, experience and expertise.

The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients are an equal opportunities employer.

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