Rehousing Support Officer

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Job description

Job Title: Rehousing Support Officer

Location: Southwark

Rate of Pay: 27 per hour (Umbrella)

Hours per Week: 35 hours

We are currently working to recruit for a Rehousing Support Officer within Southwark Council.

Main Duties:

• Coordinate with internal teams to achieve vacant possession by key milestones and pre-allocate properties to eligible residents in line with lettings agreements.
• Develop and maintain tenant movement trackers for estate renewal schemes and manage complex cases, ensuring clear communication and support throughout the process.
• Oversee void property management, ensuring quick turnaround and compliance with policy, GLA guidance, and nomination agreements.
• Collaborate with Southwark Construction and other departments to identify rehousing properties and support Compulsory Purchase Orders (CPOs).
• Facilitate resident engagement, signpost residents to relevant services, and manage discretionary transfer requests and mutual exchanges.
• Prepare business case reports, log data accurately, and contribute to departmental work plans, policy reviews, and regeneration strategies.
• Provide regular reports on progress, risks, and key issues to senior management.

The Candidate Will Have:

• Proven experience in housing management, estate regeneration, and a solid understanding of housing policies, local lettings agreements, and relevant legislation.
• Excellent interpersonal and communication skills, with the ability to manage complex cases and engage effectively with residents, internal teams, and external stakeholders.
• Strong organisational skills, with experience in data management, developing tracking systems, and preparing clear, detailed reports for senior management.
• A proactive, team-focused attitude, with the ability to work closely with internal and external stakeholders to achieve project goals and ensure smooth processes.

For more information, please call Olivia at (phone number removed).

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