Assistant Service Manager

---

Job description

"Delivering the best for residents" is our vision for change in Adult Social Care across Richmond and Wandsworth.Above all, it is about promoting people's wellbeing and supporting residents to stay active in their communities and retain their independence for as long as possible.

An opportunity has arisen for an Assistant Service Manager to join our fast paced, dynamic, and evolving Community Advice and Support team (CAST) based in Richmond.

CAST is a part of the front door service thataims to shift away from process-led intervention to a more dynamic-based practice model which places our clients at the very centre of all that we do.CAST also carry out the Safeguarding Adults screening function for concerns raised into adult social care.

In this role you will supporting the Service Manager to lead a team of Social Workers and Social Care Assessors to deliver a strength-based and preventative service to our residents. The Assistant Team Manager will drive excellent standards of social work practice while sharing our values and commitment to the community.

We value your work life balance offering manageable caseloads and flexible working.

About the role

The role of the Assistant Service Manager is a leadership role within the Front Door Service that supports the and Service Manager to lead and line manage the team ensuring the delivery of a strengths-based, person-centred service for adults with social care needs and their carers.

Your primary duties will include:

• To facilitate service user choice and empowerment through promoting independence and strength-based practice
• To provide operational and motivational leadership to manage performance and embed the Department's vision and values
• To undertake statutory intervention when people are at risk or may be neglected or abused. This will include chairing Section 42 Safeguarding Adults Enquiries.
• Co-ordination, oversight and clear decision making in managing incoming work and allocation

The person interested in this post will:

• Have a 'can do' attitude to work
• Continuously seek better value for money while meeting resident's outcomes at lower cost
• Have the interests of residents and service users at heart, and ensuring they receive the highest standards of service provision
• Take a team approach that values collaboration and partnership working.
• Have knowledge of current developments in relevant legislation, national guidance and frameworks and how to access more detailed information when necessary, including the local authority's responsibility to safeguard adults at risk
• Be able to make rapid judgements, at times in emergencies

This is a busy team with a fast throughput of work, therefore excellent time management skills and the ability to manage your own caseload is essential.

Essential Qualifications, Skills and Experience

Qualifications:

• Degree in Social Work (or equivalent)
• SWE registered (or equivalent)

Knowledge/Experience:

• Substantial post-qualification experience of working in a statutory social care or health setting.
• Sound knowledge of current Adult Social Care legislation and their application in casework management
• A sound understanding of the local authority's statutory responsibility to safeguard vulnerable adults
• Experience as a Safeguarding Adults Manager
• A comprehensive understanding of strengths-based and preventative social care.
• Experience supervising qualified social workers.
• Evidence of partnership working to achieve positive outcomes.

Closing Date:7 th October 2024

Shortlisting Date: 8 th October 2024

Interview Date:15 th , 16 th and 17 th October 2024.

Test/Presentation: Yes

Richmond and Wandsworth Councils are committed to making our recruitment practices as inclusive as possible for everyone.We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services.

We are proud to be a Disability Confident employer. If you require any reasonable adjustments throughout the recruitment and selection process, please let us know.

We are also committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment.Some posts may be exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to these posts will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS).

We offer a wide range of benefits designed to attract, develop, and reward our employees such as 40 days annual leave (including Bank Holidays), flexible working and a generous pension plan.

<!– job description page –>