Senior Document and Data Controller

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Job description

A fantastic opportunity has arisen for a Senior Document & Data Controller to join the team with our prestigious client at their sites in either Portsmouth or Stevenage

Senior Document and Data Controller
Connected Intelligence (CI) Configuration and Data Management (CADM) Team

Overview of the role:

As part of the CADM team the role will involve the following:
Ensuring Company guidelines are adhered to, and CM (Configuration Management) best practices are followed.
Provide guidance to the CADM team stakeholders.
Support process production/improvement.
Support CM tools user guides production, CM tools improvement and CM tools new releases training.
Work closely with project, product and service teams while being part of the CADM team.
First line of support and training for the Product Life cycle Management (PLM) tool /Configuration Management Database (CMDB) users.

Responsibilities:

Key responsibilities:
As part of the CADM team, your responsibilities will cover (not limited to):
Record documents / data in the CMDB.
Control of existing documents in the CMDB.
External/Internal Distribution of documents/data.
Monitor and control the quality of internal documents.
Creation and management of relevant structures in the CMDB.
Monitor and control the state of the CMDB.
Control access to the CMDB.
Support Project team members for CADM related queries, provide guidance on both Document and Data Management and CMDB use.
Propose process improvements.
Support the CADM team members.
Report on activities, CMDB state and documentation / data status.
Support CADM Team Leader.
Manage and control secondary CMDBs access.
First line of support for user issues (troubleshooting) in all CMDBs
Contribute to and produce CMBDs procedures and support process improvement.
Contribute to and produce Data management (DM) processes and support process improvement.
Produce and maintain document templates.
Recording, controlling, maintaining and distributing the controlled data.
Providing reports to the CADM Team Lead and/or the project, product or service teams.
Work in a shared workload environment, you can either be assigned to a specific project, product or service or support many in collaboration with other CADM team members.
You are responsible, jointly with the rest of the CADM team to maintain the PLM/CMDB in a fit state.
You may be required to manage data in more than 1 environment.
You may be required to maintain secondary CMDBs and support users in both administration and training.
You are expected to support more junior and newer members of the CADM team and help them perform to the required standard.

Skillset & Experience
Essential:

Good standard of education, GCSE, high school diploma, NVQ or similar.
Oral & written English Language essential.
Minimum 2 years document control experience in a technical or data management environment.
Digitally Literate and proficient with MS Office Tools
Previous experience of file/data management tools (MS Office, PDF editor, FTP, Nero, etc.).
Previous experience of Product Data Management tools (Windchill, Teamcenter, Aras Minerva, etc.) required
Exposure to APQP, CMII would be an asset

Desirable:

- European languages advantageous.
- Understanding of project, product life cycle highly desirable

Recognising the restricted nature of the work there is a requirement for the candidate to be eligible to obtain Security Clearance for this role.

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