Service Manager

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Job description

Avenues is a community where people smile, laugh, grow and achieve great things, we know that well-supported people support people well, which makes them want to do their very best for the people we support, and achieve our vision.

We are seeking a Service Manager to manage 3 services within Southampton, all of the services are within walking distance. Located in a nice neighborhood, close to the high street and parade of shops with great train and bus links. There are around 9 support workers within each of the services and a service manager across all 3.

The people we support at these services enjoy swimming, theatre trips, shopping pottery, cooking/ baking and are enrolled to different work experiences. The service is active, we support individuals who have learning disabilities, autism and mental health there may be instances with challenging however no physical disabilities.

This is an exciting opportunity for someone that wants to make a tangible impact on people s lives, supporting a good team to provide good support. It is very important for them that the Assistant Service Manager has a fun, positive and can do attitude!

Your values should match ours:

Respect: We treat people as we would wish to be treated ourselves.

Excellence: We don t settle for okay, we are determined to achieve more.

Integrity: We do the right thing, even if it takes more time and effort.

Pride: The work we do is something we want to tell others we are part of.

The ideal Service Manager looks like this:

• Have a genuine desire to help, develop and maintain high quality service provision for the people we support in this service appropriate to their assessed needs.
• Work with the Senior Operations Manager and be the Registered Manager with CQC to deliver safe, high quality services for the people supported.
• Has the skills and commitment to coaching and developing a team, with an emphasis on Practice Leadership with to develop and align practice.
• Understands the balance between keeping the person safe and positive risk taking.
• Deliver best practice based on Positive Behavioral Support principles, adopting Active Support and delivering high quality person centered support.
• Level 5 diploma or equivalent experience.
• Able to look at budgets and financial information to support the service remain financially viable.
• Desirable to hold a valid driving license and have access to own vehicle.

For more details about the role, please have a look at the role profile.

Benefits you can expect:

• High quality training that supports your career development.
• Paid enhanced DBS check.
• Flexible working.
• Shopping discount via Blue Light Card and The Bene£its website.
• Up to 28 days paid annual leave (pro rata).
• Contributory pension scheme with life assurance.
• Free and confidential 24/7 access to a health portal, counselling and support.
• Recommend a Friend scheme earn up to £500.

As part of our commitment to the Disability Confident Scheme , candidates who declare a disability, and meet the key criteria for this role, will be given the opportunity to demonstrate their abilities at interview stage.

We reserve the right to close this vacancy early if a suitable candidate is found or experiencing a high volume of applications.

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