Retail Sales Assistant

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Job description

This is a unique opportunity for you to work as a full time Sales Associate for an elegant family run business in Hitchin town centre. The owner of the business is a designer and manufacturer of contemporary stunning Jewellery, selling a large choice of intricate pieces but also offering a repair and alternation service and a bespoke design and tailor-made service, which starts with understanding the customers vision and requirements and carefully putting order instructions through a specific process.

As a customer facing representative in this boutique business, we are looking for someone who will deliver the same level of passion, care for the business and customer experience as the owner. You will be working alongside the owner and the stock controller, who also helps on the shop floor in between admin duties.

We would also like to incorporate Social Media work in this role, which will require capturing photo images and video content that can be put out on Instagram and TikTok to promote stunning designs and link the customer to their online sales platform. Therefore, an interest and know how in this area would be useful.

This opportunity is a full time post, 5 days a week including every Saturday. Your hours are 9.45am-5.15pm. The shop is rarely open Sundays, however it is likely to be in the busy lead up to Christmas and your flexibility appreciated.

You can choose a day off in the week to suit you. Being part of a small team, flexibility will be needed at times.

Our ideal Sales Associate will:

• Be a local candidate, preferably with retail experience in a boutique or high-end brand, who is experienced at offering a personal, interactive customer experience
• Exude a naturally friendly and approachable demeanour
• Be someone who takes pride in their work and environment with an eye for detail and a stylish flair for display, and presenting and packaging intricate Jewellery items.
• Be highly dependable, self-motivated and trustworthy person who would be confident on the shop floor alone as well as with others - there are always at least 2 staff on site each day.
• Be a confident user of computerised stock control and till systems, and able to follow a methodical admin process for orders and credit notes.
• Be familiar with Instagram and TikTok

The benefits of working as a Sales Associate here include:

• 25% staff discount on items and priority access to sale items
• 5 day working week
• 20 days personal annual leave and 8 bank holidays (with time off in lieu if the shop opens on a Bank holiday).
• Pension enrolment
• Monthly salary
• Possibility to help out at another branch, with travel cost covered

In summary, this position will provide you with a stable permanent job with a small, successful owner managed business in a convenient town centre location and provide you with the chance to work with a beautiful range of products.

The slightly later start time of 9.45am will add appeal also.

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.

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