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Customer Technical Manager

hiring now

MorePeople 60000.00 British Pound . GBP Per annum

2024-09-21 02:31:33

Job location Stevenage, Hertfordshire, United Kingdom

Job type: fulltime

Job industry: Other

Job description

Customer Technical Manager / Fresh Produce / Herts

Up to 60k plus package (2 days RW offered)

Are you passionate about food safety, quality, and sustainability? We are recruiting a Customer Technical Manager to provide dedicated technical service to both internal and external customers, ensuring product quality and compliance with customer standards. You will play a key role in managing relationships with M&S, Ocado, and other customers while supporting the business with technical innovation and continuous improvement.

Key Responsibilities:

  • Manage customer technical development to drive growth and competitive advantage.
  • Ensure product safety, legality, and quality to protect the business and customer requirements.
  • Lead innovation, quality improvement projects, and new product development (NPD).
  • Be the main point of contact for customer teams, hosting visits to Flamingo and supplier sites.
  • Maintain accurate customer specifications and communicate technical policies to internal teams and suppliers.
  • Support the technical agenda in line with Flamingo's business objectives.
  • Use data to monitor performance and ensure the business is meeting "fit to supply" standards.
  • Optimise systems and processes to create a more efficient, cost-effective business.

Skills & Experience:

  • Proven experience in managing product quality, food safety, and compliance.
  • Experience in a customer-facing role, preferably in produce or prepared produce.
  • Strong project management skills and the ability to meet deadlines.
  • Formal qualification in food science or agronomy preferred.
  • Excellent verbal and written communication skills.

How to Apply

  • If this sounds like you, please apply via the link. Alternatively, for a confidential chat about this exciting role, don't hesitate to get in touch with Luan on (phone number removed) or (url removed)
  • Inform a friend!

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