Italian speaking Collections Coordinator

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Job description

Are you looking for an Italian speaking position where you can put your financial skills to use? Our client, a leading organisation based in Ashford, is seeking a motivated individual to join their Accounts Receivable team. As a Collections Coordinator, you will play a crucial role in recording and reconciling cash receipts, resolving discrepancies, and maintaining strong relationships with customers in Italy. If you have a passion for finance and a keen eye for detail, this could be the perfect opportunity for you!

Please find all the details below:

Job Title: Italian speaking Collections Coordinator

Location: Ashford, Kent

Duration: 15 month FTC

Salary: 25,000 - 26,000

Hours: Monday to Thursday, 7:30am - 4pm, Friday 7:30am - 2:30pm or Monday - Thursday 8:30am - 5pm, Friday 8:30am - 3:30pm

Hybrid working: Yes once fully trained, 3 days in the office, 2 days working from home

Benefits:

• 25 days annual leave + Bank holidays, 28 days annual leave after 5 years service
• Matched pension contribution of 6%
• 4x Life Assurance
• Free lunch everyday
• Easter eggs, Christmas hampers, Yoga classes

Responsibilities:

• Contact past due customers via phone, email or letter to collect past due balances.
• Analyse assigned portfolio to identify delinquent/past due or at-risk collection accounts.
• Monitor credit holds and account status and credit availability.
• Reconcile customer accounts.
• Research and resolve disputed invoice balances/customer deductions.
• Negotiate prompt payment for delinquent customers and/or arrange payment instalments.
• Conducts Cash application and credit memo research.
• Provides invoices, credit memos, statements, packing lists and proof of delivery upon request.
• Research and resolve tax disputes and obtain valid exemption certificates from customers, including providing corrected invoices.
• Provide trade reference requests on demand.
• Monitors daily credit hold report and release shipments.
• Processes final demand letters for balances to be forwarded to third party collections.
• Process credit balance refund requests.
• Works the aged balance review and adjustment projects.

Minimum Qualifications, Skills, and Competencies:

• Working knowledge of credit control.
• Bilingual Italian and English to business level.
• Oracle experience and knowledge preferred.
• Proficient in using Excel spreadsheets, Outlook, and Word.
• Basic accounting knowledge.

Next steps:

If you are seeking an Italian speaking opportunity where you can contribute your financial expertise and work with a dynamic team, our client would love to hear from you. Join their organisation and be part of a supportive and innovative work environment. Apply today!

Alternatively, if you know someone who may be suitable for this role please share the details. If you successfully refer a friend for the above role, you will receive a 100 voucher of your choice! Terms apply

Please note if your skills match the requirements for the job then you will receive an e-mail from us (remember to check your junk mail). If you do please call us on (phone number removed) ASAP or within 24 hours to discuss the position in further detail with Emma (Candidate Manager) or Nicola (Permanent Consultant).

We look forward to your application.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

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