Planner Maidstone

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Job description

Planner
Kent
16ph
Repairs and Maintenance

Looking for someone to start immediately

You will have considerable experience in a similar role and display strong communication and people skills. Most importantly, will be your flexible and collaborative approach and your willingness to address challenges and get things done.

The role:

To co-ordinate and plan works for a social housing repairs and maintenance contract, supporting a Supervisor and the Operations Manager:

• Answer phone and email enquiries
• Update client's portals daily
• logging jobs on to our workforce software
• Chasing Operatives for updates
• Ordering materials for larger projects
• Book in repair appointments with residents and clients
• Chasing Operatives for updates
• Ordering materials for larger projects

Responsibilities:

• To act in a professional, friendly and polite manner at all times;
• To commit to learning about our resident and client's needs;
• To act promptly to enquiries and ensure orders are processed in line with deadlines.

Requirements:

The individual must be organised with good communication and computer skills. We are looking for someone who can work within a team but also use their own initiative to work on their own. Experience gained in a similar role within Social Housing is needed.

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