Senior Logistics & Customer Service Administrator

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Job description

Senior Logistics & Customer Service Administrator

Rochester 5 days on site

c.27k-30k competitive salary dependent on experience & attitude opportunity to work for a well-established FMCG company.

Monday to Friday 9:00am 5:30pm

Do you have a strong Logistics / Customer Service background working at an FMCG company?

Are you passionate about your career and looking for a company where hard work is rewarded?

I am currently seeking a well organised, dynamic, Logistics / Customer Service candidate with an FMCG background to join a well establish team based in the Rochester area.

This role is a senior position within the team and requires a multiskilled, well-rounded applicant with the ability to solve problems effectively, and an interest in progression for the right person. You will be an active, hands-on member of the team, dealing daily with suppliers and liaising with other departments such as the warehouse, supply chain and various senior managers.

Duties for this role is varied but includes:

• Processing customer orders whilst answering queries regarding stock issues and the amendment of orders
• Weekly reporting of on time in full delivery
• EDI mapping
• Month end reporting
• Stepping in to supervise the team when the line manager is absent
• Keeping up to date on stock levels
• Updating in-house system with information from various warehouses regarding goods in, goods out whilst resolving any discrepancies
• Monitoring returns and credit notes
• Liaising with third party hauliers to book transport
• Liaising with other departments such as warehouse and accounts to resolve any issues
• Producing reports on current stock levels
• Communicate with production to advise on shortages
• Ad hoc administrative duties
• Carry out sales for employees
• Facilitating customer collections

The successful candidate will have/be:

• Recent experience working within a similar role
• Excellent communication skills
• The ability to work well alone as well as within a team
• Great analytical skills
• Previous experience of supply chain processes
• Flexible working hours
• A proactive approach to work and have the ability to think on their feet

This presents an excellent chance to become part of an international organization.

You'll be joining an established team, where there is genuine opportunity to develop your career, potentially undertaking further responsibility in your role!

If you think you fulfil the criteria mentioned, please submit your CV for prompt consideration!

This role is being handled by Sam Hasler, Transport, Logistics & Distribution Specialist at Pearson Whiffin Recruitment

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