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Customer Service Manager

hiring now

Landers Recruitment 44900.00 British Pound . GBP Per annum

2024-09-21 10:30:44

Job location Ramsbottom, Lancashire, United Kingdom

Job type: fulltime

Job industry: Call Centre / CustomerService

Job description

My client are a supplier of food products based in the North Manchester, they are currently seeking a Customer Service Manager to join their team

The Role

  • Manage a team of 5+ individuals consisting of sales professionals, office professionals and customer service colleagues
  • Monitor staff performance
  • Monitor customer service budgets
  • Monitor staff KPI's
  • Produce performance and staff reports
  • Policy & procedure implementation

The Candidate

  • 3 years + experience in Sales or Customer service management
  • 3 years + experience working in a product environment
  • Proficient in Microsoft packages such as Word & Excel
  • Hungry for success
  • Self-Starter

In Return?

Competitive base salary - 38,300 - 44,900

Modern offices & free parking

Monday - Friday: 8.30am - 5pm (office based)

26 days holiday + bank holidays

If this position is of interest, please send a copy of your CV to Kelly at Landers Recruitment

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