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Asset Management Support Officer (Admin and Clerical)

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JT Recruit 13.74 British Pound . GBP Per hour

2024-09-28 18:32:18

Job location Coalville, Leicestershire, United Kingdom

Job type: temporary

Job industry: Administration

Job description

Rate of Pay: 13.29 - 13.74 per hour
Hours per Week: 36.25
Location: Primarily office-based in Coalville, with some home working available.

Key Responsibilities:

  • Complaint Handling: Provide a comprehensive, positive, and effective complaint handling and resolution service to tenants and customers.
  • Ownership and Accountability: Take ownership and accountability for resolving complaints and ensuring they are followed through to completion.
  • Collaboration with Contractors: Work closely with housing contractors to investigate and resolve issues, providing satisfactory outcomes for housing tenants and external organisations.
  • Team Collaboration: Collaborate with the internal Feedback team to support the development and delivery of quality services to customers and tenants.

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