Field Collections Agent - Remote/Home Based

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Job description

Field Collections Officer.
Remote based. East Midlands
29,000 basic + Car Allowance + Bonus + Exceptional benefits package.

A global Energy company that will offer exceptional training and career opportunities.

Are you an experienced negotiator? Someone with excellent listening skills and natural empathy.

As a Field Collections Officer, your primary responsibility is to ensure ongoing client relationships. You'll be responsible for:

• Face-to-face client engagement: Visiting client premises to discuss and resolve outstanding debts.
• Debt recovery: Making collection calls, negotiating payment plans, and executing warrants when necessary.
• Data gathering: Collecting essential customer data, including meter reads and vulnerability assessments.
• Relationship building: Developing strong relationships with clients and colleagues.

To be successful in this role, you will need:

• At least 2 years of experience in a similar client-facing role.
• Ideally, having worked in payment collections
• Strong negotiation and problem-solving skills.
• Excellent communication and interpersonal skills.

This vacancy is being advertised by Aaron Wallis Recruitment and Training Limited operating as an Employment Agency, registered in England No. (phone number removed). View our Privacy Policy and Candidate Privacy Notice

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