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Operations Administrator

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First Response Group

2024-11-14 03:35:26

salary: 28730.00 British Pound . GBP Annual

Job location Manchester City, Manchester, United Kingdom

Job type: fulltime

Job industry: Administration

Job description

Role Overview

  • Input absences into the Scheduling Software, assist with forward rostering across all portfolios.
  • Communicate with Operations Managers regularly regarding staff absences/lateness.
  • Communicate with all service providers daily regarding fulfilment requirements.
  • Communicate and confirm a shift on the system for employees who struggle to use company APP.
  • Monitor volunteers on the system and inform Operation Managers where gaps can be filled.
  • Check and report any fatigue management with the Operations Manager
  • Cover any leave/ absence/ emergency within the department.
  • Use required systems per business needs.
  • Advise officers on correct procedures for Booking on/Annual Leave/Complaints
  • Direct Officers to the correct Operations managers for internal issues
  • Inform the Operations manager of any issues raised by employees.
  • Undertake any Adhoc duties requested by the operations team.


Benefits:

  • Referral Scheme
  • Pension
  • Healthcare package

About the Role

First Response Group is not just a workplace. It is a vibrant community where passion fuels our excellence, integrity guides our conduct, empowerment shapes our successes, and a sense of community binds us together. We are pioneers in our field, and we seek to inspire every person to reach their maximum potential.

The Operations Administrator will play a key role in ensuring the efficient functioning of business operations. This role involves a variety of administrative tasks, including database management, scheduling, inventory control and record-keeping. The ideal candidate will be highly organised, capable of multi tasking, and committed to maintaining high standards of operational excellence.

Why FRG?

  • Dynamic Environment: Join a team where your contributions matter. We foster an environment where everyone has a voice and can make a real impact.
  • Innovative Solutions: Be at the forefront of the industry with access to the latest technologies and solutions. At FRG, we are committed to staying ahead.
  • Professional Growth: Your career growth matters to us. We provide opportunities for learning and development, helping you advance in your career.
  • Industry Recognition: As an SIA approved contractor, ACS Pacesetter, and holder of four NSI Gold accreditations, FRG is known for its commitment to excellence.

Essential Skills
  • Commitment to providing first-class customer service.
  • Strong communication skills, both written and verbal.
  • Excellent attention to detail.
  • Knowledge of scheduling preferred but not essential, training will be given.
  • Basic PC skills including Microsoft Word and Excel.

Inform a friend!

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